What are the responsibilities and job description for the Office Manager position at Gold Star Urgent Care LLC?
Full Job Description
Gold Star Urgent Care Team is looking for an experienced Urgent Care Center Manager to join our team in the Florence area. This position will oversee one location. The ideal candidate will have at least two years' experience managing and medical office or Urgent Care.
SUMMARY
The overall operational responsibility for the business functions of the assigned centers to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
- Evaluates patient flow through the center to ensure appropriate utilization of business resources.
- Monitor wait times for the center and manage the workflow accordingly.
- Identifies opportunities to increase business and scope of services provided by the center.
- Ensures high team member morale and a professional, effective, and efficient working atmosphere.
- Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary.
- Owns the performance results in regard to patient experience, patient volume, financial results and service standards
- Understands work flow and function of all positions.
- Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help.
- Implement the policies and procedures. Follow all operational guidelines.
- HR responsibilities
- Must have knowledge of eligibility and verification
SUPERVISORY RESPONSIBILITIES
Oversee all team members assigned within your area.
EDUCATION and/or EXPERIENCE
- Previous experience working in a healthcare environment, management experience required
- Working knowledge of work flow and scheduling.
- Must be able to maintain a highly structured environment.
Job Type: Full-time
Pay: From $40,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Management: 2 years (Required)
Work Location: In person
Salary : $40,000