Scheduler

Scheduler of Interpreter Services – In Office

Monday – Friday: 10 am to 4 pm

Our client delivers interpretation services to Hospitals, Courts, Social Service Organizations, and local businesses. 100% accuracy is needed during the scheduling process to ensure smooth daily operations. Our Scheduler of Interpreter Services responds to the customer service needs and plays a key role in ensuring we fulfill the expectations of our customers.

Duties and Responsibilities:

• Process requests for interpreter services from clients via e-mail and telephone. Our Office handles approximately 900 appointments a month.
• Ensure all client requests have received written confirmation via e-mail or by telephone.
• Responsible for daily coordination with interpreters.
• Follow up with interpreters to input missing data in the scheduling system .
• Appointment information should be inputted in the scheduling system and kept up to date. Cancellations, time change requests, additional hours, additional bookings.
• Offer jobs to interpreters depending on qualifications required, availability, job location and hourly rate of interpreter.
• Ensure all appointments have been scheduled with confirmation from interpreters.
• Set up new interpreter accounts as needed.
• Other duties as requested.
• The desired candidate is bilingual and lives in the Novi, Plymouth, Canton, Northville area.

Potential for Hybrid Work after 180 days

Job Types: Full-time, Contract

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Plymouth, MI 48170 (Required)

Work Location: In person

Salary : $25