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Director of Stores

Good Day Farm
LA Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/3/2025

Summary

The Director of Stores directs the operations of our chain of cannabis dispensaries and provides leadership to the Regional Managers, General Managers, and store teams. This position has a deep understanding of the cannabis industry, exceptional leadership skills, and a proven track record of managing multiple locations to drive business growth, compliance, and operational excellence. This position models the company values in all interactions and decision-making, setting the standard for all employees.

Essential Duties & Responsibilities

Operational Oversight

  • Provides strategic leadership to dispensary managers within the region.
  • Ensures compliance with all local, state, and federal regulations governing cannabis.
  • Implements and enforces operational standards and best practices.

Financial Management

  • Develops and manages budgets for each dispensary in the region.
  • Monitors and analyzes financial performance, identifying areas for improvement.
  • Implements cost-control measures without compromising quality.
  • Team Leadership

  • Leads by influencing and empowering General Managers to execute job responsibilities while modeling company values in all action, communication, and decision-making.
  • Recruits, trains, and mentor’s dispensary managers and staff.
  • Fosters a positive and inclusive work environment.
  • Conducts regular performance evaluations and provides constructive feedback.
  • Builds region-specific talent plans that prepare employees for upward mobility and expanded responsibility.
  • Customer Experience

  • Ensures a consistent and exceptional customer experience across all dispensaries.
  • Implements initiatives to enhance customer satisfaction and loyalty.
  • Addresses customer concerns promptly and effectively.
  • Inventory Management

  • Oversees inventory levels and product assortment.
  • Implements inventory control measures to minimize loss and maximize efficiency.
  • Collaborates with suppliers to ensure timely and cost-effective replenishment.
  • Marketing and Sales

  • Works closely with the marketing team to execute regional marketing strategies.
  • Analyzes sales data to identify trends and opportunities for growth.
  • Implements sales promotions and initiatives to drive revenue.
  • Compliance and Legal Affairs

  • Stays informed about changes in cannabis laws and regulations.
  • Ensures all dispensaries adhere to licensing requirements and standards.
  • Collaborates with legal counsel to address any compliance issues.
  • Security and Safety

  • Implements security protocols to safeguard employees, customers, and assets.
  • Ensures all dispensaries follow safety guidelines and emergency procedures.
  • Performs other duties as assigned.
  • Minimum Qualifications

  • Bachelor's degree or equivalent work experience
  • Six to eight years of experience in retail managing multi-unit, high-volume stores.
  • In-depth knowledge of cannabis regulations and compliance requirements.
  • Strong financial acumen with experience in budgeting and P&L management.
  • Excellent leadership and interpersonal skills.
  • Effective problem-solving and decision-making abilities.
  • Familiarity with inventory management and point-of-sale systems.
  • Experience in a similar role within the cannabis industry is preferred but not required.
  • Ability to travel within the region as needed.
  • Physical Requirements : Prolonged periods of sitting at a desk and working on a computer. Ability to travel. Alternate sitting or standing at will. Proficient at typing. The ability to lift 15lbs at a time.
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