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Shelter Assistant for low-barrier shelter

GOOD SHEPHERD CENTER
Wilmington, NC Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/1/2025

The schedule for this position is mornings, weekends and/or evenings.

The Shelter Assistant position is responsible for assuring quality service delivery to all shelter guests in a compassionate and professional manner.

Must be kind, compassionate, and interested in working with individuals experiencing homelessness.

Grace and kindness are simple words but sometimes the practice of grace and kindness is not so simple, especially when facing great personal and professional challenges. Yet, those are the words that define how we do our work, and those are words that define our employees.

Staff Expectations:

  • Must show up for work consistently, on time, and be trustworthy.
  • Smile, friendly courtesy, and welcoming while greeting homeless guests at all times.
  • Remain professional under pressure and demonstrate responsible decision-making in stressful and unexpected situations.
  • Patience, creativity, flexibility, compassion
  • Sensitivity to persons with disabilities and other minority populations.
  • Sensitive to cultural, economic, gender, and sexual orientation differences.
  • Supervise guest activities and respond to guest questions and concern
  • Explain program requirements and regulations to new guests.
  • Coordinate bed assignments, smoke breaks, and other daily routines.
  • Provide emergency assistance to guests and co-workers as necessary.
  • Complete ongoing training and education-related to Low Barriers, Housing First, and other Best Practice approaches.·
  • Role model positive, professional behavior including appearance and communication with others, including and especially in difficult conversations.
  • Document in the communication log thoroughly and diligently situations of note that occurred during the shift, information that if shared will be helpful in meeting the needs of individuals guests, concerns that arose, etc.
  • Perform housekeeping/maintenance tasks as needed
  • This position supports the Good Shepherd Center's mission to feed the hungry, shelter the homeless, and foster transition to housing. The schedule for this position is shift-based. Successful candidates must have the ability to cover various shifts, including weekends and holidays.

*Do you know a second language such as American sign or Spanish? If so please mention it in your cover letter! Yet, not required for the position.

Drug and background WILL be conducted. Only serious applicants apply

Application Process

Send Resume

Criminal background checks will be conducted before a final offer is made, in addition to a drug screen. The position will remain open until filled.

No phone calls, please. Thank you in advance for your interest, time, and effort.

Good Shepherd Center is an Equal Opportunity Employer (EOE)/Drug Free workplace.

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Weekends as needed

Work Location: In person

Salary : $19

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Job openings at GOOD SHEPHERD CENTER

GOOD SHEPHERD CENTER
Hired Organization Address Wilmington, NC Full Time
Founded in 1983, Good Shepherd has grown to become the largest provider of services to the hungry and homeless in the Ca...

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