Resource Room Coordinator

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Position Summary: The MWOC Resource Room Coordinator is responsible for providing coordination and oversight of activities associated with general and special services offered in the Job Resource Room at Goodwill of the Olympics and Rainier Region's (GORR) Milgard Work Opportunity Center (MWOC). This position will work independently in developing and implementing programs or activities for students using the Job Resource Room.

Salary: $16.48 - $17.19 per hour

Essential Duties and Responsibilities: The MWOC Resource Room Coordinator responsibilities Includes the following and other duties as assigned:

• Collects and evaluates data on Resource Room usage. Develops and implements changes based on changing student and community needs.
• Designs and facilitates small group workshops focused on areas such as interviewing techniques, resume writing, scholarship search, student success, etc.
• The Coordinator will work with their Manager to ensure services, reporting, and use of the space is in accordance with the WorkSource Site status, 211 referral network and other standards of practice upheld by the organization.
• Monitors assigned budget. Plans and reconciles expenditures. Allocates and justifies expenditures.
• Maintain accurate, detailed records and reports, and case notes, in Goodwill program databases (Salesforce and Caseworthy) and other potential future databases

Oversees Upkeep of Resource Room

Identifies current resource materials, both written and computerized, for inclusion in the center. Identifies materials to purchase as needed and ensures materials are current. Ensures computer hardware and software are operable.

Manage Resource Room Staff

Direct assigned staff of interns, peer advisors, and/or student workers, identifies appropriate tools and resources for the Job Resource Room, plans and facilitates workshops, and provides general student support as needed.

Be an active Workforce Development Team Member

Review and become familiar with Goodwill's Workforce Development programs and learning platforms, and be able to effectively describe/recommend these to current and potential students, community organizations, and employer partners.

Qualifications/Basic Job Requirements:

• High School diploma or GED required
• Intermediate computer skills required
• Ability to work independently
• Experience with community engagement, volunteer recruitment and/or coordination preferred
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Cultural Competency: Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills: To perform this job successfully, an individual should have knowledge Microsoft Office products, specifically Word and Excel and PowerPoint.

Other Skills and Abilities: Comprehensive understanding of all aspects of MWOC Resource Room Coordinator.

Certificates, Licenses, Registrations: Not required for this position.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.