Administration/Receptionist

The Company –

GPM, Inc. (GPM) is a closely held corporation, established in 1978, with over 50 employees. The corporate office and manufacturing facility is in Duluth, MN with additional sales offices throughout the United States. GPM is a manufacturer of industrial pumps including the world’s toughest and most-reliable submersible slurry and dewatering pump, the GPM-Eliminator, as well as a leading rotating equipment solution provider. Through a combination of direct sales, distributed products and world-class service and repair, GPM serves customers in numerous industries.

Position Description –

The Administration – Receptionist Position is responsible for a wide-ranging set of administrative, reception, financial and order processing duties. Order processing responsibilities include processing customer purchase orders and managing the lifecycle of orders through shipment, invoicing, and collections. The position has contact with customers, vendors, and employees. Additionally, the person will participate as an active member of the Inside Support Team along with assisting other staff members to achieve company goals. Duties will require a high degree of interpersonal skills, communication, organization, and confidentiality.

Qualifications –

The ideal candidate for the position shall have:

Education –

• A high school diploma.

Required Experience and Skills –

• A positive, upbeat, friendly manner at all times. The position is frequently the first contact a visitor or caller has with GPM.
• 3 years of administrative and reception experience.
• Interpersonal communication skills, both verbal and written, are necessary to effectively interact with team members, customers, and vendors.
• Strong prioritization, time management and organizational skills.
• Computer skills, including awareness of software program relationships and the ability to work quickly between multiple programs.
• Unquestioned moral and ethical behavior.

Responsibilities –

• Reception and phone answering duties.
• Wide ranging administrative duties including, filing, record keeping, mail distribution, supply ordering, facilities maintenance, and special projects.
• Financial duties include payment receipt and follow-up, order entry and expense processing including customer invoicing.
• Assure confidential information remains confidential.
• Process customer orders for a variety of customers using a variety of vendor entry systems.
• Various other duties as they are required.

Reporting –

The Administration - Receptionist reports directly to the Order Processing Manager.

Coordinates With –

• Order processing
• Chief Financial Officer.
• Members of the Sales Team and other GPM staff.
• Various staff from the represented and 3rd party companies.
• Customers including their purchasing and administrative staff.

Conditions –

Works in an office environment. Occasional travel for training or work at other GPM facilities. 40-hour work week, varying start time, with occasional work outside office hours. Occasional evening or weekend time may be necessary.

Location –

Duluth, MN. Office.

Salary and Benefits –

Company offers competitive salary and excellent benefits including 401K, Profit Sharing Plan, paid vacation and up to 8 paid holidays per year.

Work Environment -

Office Worker –

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works in a standard office setting
• The noise level in the work environment is usually quiet

Other (Physical, Mental and Visual skills) -

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

• Must demonstrate sufficient visual and auditory acuity and manual dexterity to use computers and other equipment and the ability to communicate with a variety of people
• Ability to sit and/or stand for extended periods of time. Intermittent physical activity including bending, reaching and prolonged periods of sitting
• Ability to move about and communicate with a diverse membership and employee group
• Ability to accomplish the described responsibilities through the use of computers and technology
• Ability to work in a changing, challenging, and fast paced environment with varying stress levels
• Occasional travel required

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Experience:

• Customer service: 3 years (Preferred)

Ability to Commute:

• Duluth, MN 55811 (Required)

Ability to Relocate:

• Duluth, MN 55811: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21