Controller

Location: Greenville, South Carolina (preferred) or DFW/Austin, TX

Reporting to the CFO, the Controller leads the accounting function providing accurate and timely data, protecting company assets and balancing control with optimal business outcomes. The ideal candidate must be diligent, efficient, collaborative, and have a deep understanding of GAAP and operational KPIs.If you can effectively manage a team in a dynamic environment while providing excellent client service, leading through example to, generate innovative ideas, and challenge the status quo, you will succeed at leading Grace Hill through its next stage of growth!

Responsibilities

Operations & Compliance:

• Motivate, mentor, and lead by example a partially in-person, partial remote team, maximizing individual and team strengths, developing talent where needed and ensuring cross-training
• Streamline and fortify the order management-to-cash cycle, partnering with Systems Team, Sales, Account Management, and legal support
• Assist in integrating acquired entities (M&A support), including purchase price allocation, earnouts, accounting transition, compliance and tax-related items
• Supervise the compensation (payroll, T&E, and commissions) function
• Support specialist firms in the areas of direct (income tax) and indirect taxes (state sales tax)
• Ensure consistent written accounting policies, practices, and procedures are in place
• Establish and maintain internal controls over financial reporting and business operations with a focus on continual improvement
• Automate and optimize processes, leveraging technology to streamline and de-risk
• Ensure compliance and governance safeguards are in place (Insurance coverage, risk management, D&O, proper registrations)
• Establish, monitor and improve department KPIs
• Investigate, recommend, and administer process and system optimization opportunities within the critical cycles (order-to-cash, procure-to-pay, g/l reporting, and compensation)
• Streamline collections cycle (high volume billing)

Reporting and General Ledger:

• Direct monthly, quarterly and year-end close processes to deliver accurate financials by day five
• Giving context to variances and drivers (P&L, BS, Product margins, MRR/ARR rollforwards, contribution margins) in support of CODM and Board packages
• Ensure that the audited financials are free from misstatement, applying US GAAP to ensure adequacy of accounting treatment and disclosure
• Investigate and implement US GAAP accounting policies as applicable (e.g. revenue recognition, capitalized labor, deferred costs, purchasing accounting, stock compensation)
• Partner with FP&A team by participating  in the annual budget process and interim forecasts (e.g. 3 9, 6 6), providing inputs to the monthly investor and lender packages
• Maintain the day-to-day treasury relationship (bank accounts and loans),  report on cash flow actuals and short-term forecasts to CFO
• Partner with IT/Business Systems to administrate, educate, and implement module upgrades for the company’s ERP tool

Required skills to succeed:

• Bachelor’s degree (BS/BA), Finance or Accounting
• Certified Public Accountant (CPA) license 
• 10 years total accounting experience with increased management responsibilities, with preference given to those with National CPA firm Audit background
• M&A lifecycle experience (diligence, transaction, integration) including post-transaction NWC and Escrows
• Software/SaaS experience highly desired, high volume billing a plus
• Process optimization and automation experience, leveraging technology tools to drive continuous improvement
• Comprehensive knowledge of US GAAP and experience running an audit
• Strong knowledge of ERP systems and their interplay with other business systems (CRM, payroll, Accounts Payable, billing, etc). Experience with Intacct or Netsuite preferred, and implementation/reimplementation experience a plus
• Possesses strong leadership skills, mentoring skills, organization skills and high energy 
• Willingness to understand complex operations, take a hands-on approach, and partner with staff to optimize results.  
• Strategic thinking and project management skills with a proven track record of taking initiative, setting priorities and ensuring execution
• Excellent communication, writing, and relationship building skills with an ability to prioritize, negotiate, and work with all levels within the organization
• Proficient in general Microsoft Office Suite (Excel, Word, Powerpoint); Microsoft Access a plus
• Comfortable working in a high-growth, hands-on environment (revenue range $50M to $200M)
• Strong verbal and written communication skills; excellent interpersonal skills 

Grace Hill is the market leader in strategic Human Capital Management and Customer Experience for the Real Estate industry. We help Real Estate operators and investors globally to improve portfolio performance by channeling the voice of their customers (residents, tenants) into how their property and team operate to drive improved NOI, vacancy, and retention rates. Our software platform provides intelligent integrated solutions, including: Talent Management, Policy, and Compliance Management, and Customer Experience Management.