What are the responsibilities and job description for the Office Administrator position at Graham Heating and Air Conditioning?
Are you someone who thrives in a fast-paced environment, enjoys variety in your work, and loves staying on top of details? Graham Heating & Air Conditioning is looking for a highly motivated Administrative Specialist to join our dynamic team. If you’re passionate about delivering top-tier customer care, keeping things organized, and working with a sense of urgency, we want to hear from you!
What You’ll Do:
- Track company performance through detailed job cost analysis and various performance spreadsheets
- Book incoming repair calls and keep our supervisors informed
- Manage new installations and handle registrations with manufacturers
- Oversee vendor statements for equipment purchases and ensure service software is always up-to-date
- Keep a sharp eye on service revenue and report daily income to supervisors
- Handle permits, renew licenses, and manage warranties and insurance claims
- Ensure GPS tracking is active for our vehicle fleet and manage vehicle-related issues
- Process payments and handle consumer financing
- Manage online reviews and customer feedback, always striving to boost our reputation
What We’re Looking For:
- Someone with a great attitude, a desire to succeed, and the ability to stay cool under pressure
- Strong leadership skills, with the ability to multitask and prioritize effectively
- An individual who is punctual, conscientious, and accurate in their work
- A quick-thinker who relies on logic and efficiency to tackle problems and meet deadlines
- Someone who enjoys a fast-paced environment and the satisfaction of crossing items off a to-do list!
Qualifications:
- Computer skills including proficiency in Microsoft Office
- Previous office administration or clerical experience
- Strong organizational skills and attention to detail
- Excellent customer service and phone etiquette
- Ability to multitask and manage various administrative tasks
Join a team that’s as energetic as you are! Apply today and start making a difference at Graham Heating & Air Conditioning.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $25
