What are the responsibilities and job description for the Program Manager (Call Order Lead) position at Graham Technologies?
Graham Technologies is seeking a Program Manager (Call Order Lead) to oversee the successful execution of complex technical projects. This role is responsible for ensuring project goals are met on time, within scope, and in accordance with client expectations and contract requirements.
Location: Huntsville, AL
Key Responsibilities:
- Lead and manage the full lifecycle of projects, ensuring timely execution of deliverables aligned with defined objectives.
- Develop project plans, timelines, and resource allocations in collaboration with stakeholders.
- Direct and coordinate activities across functional teams, maintaining control over project scope, schedule, and personnel.
- Monitor project progress, mitigate risks, and adjust strategies as needed to maintain performance.
- Serve as the primary point of contact for client communications, reporting, and contract compliance.
- Oversee project documentation, budgeting, and quality assurance.
- Promote continuous improvement and effective knowledge sharing across project phases.
Required Skills:
- Must have an active TS with SCI eligible or higher
- Minimum of 8 years of program or project management experience
- PMP certification from PMI
- Proven experience managing multi-phase, cross-functional technical projects.
- Strong leadership, communication, and organizational skills.
- Proficiency with Atlassian software tools (JIRA, Confluence, Service Desk).
- Demonstrated ability to manage project scope, schedule, and deliverables effectively
Preferred Skills:
- Bachelor's degree in Business, IT, Management, or related field
- Experience supporting federal government contracts
Compensation:
At Graham Technologies, we believe in treating everyone with fairness and respect. Our compensation package is designed to ensure fair pay for work, reflecting our commitment to integrity.
Many IT companies offer similar services, but what truly sets us apart is our people! We care deeply about our employees and consistently show our appreciation-not just for the final outcomes, but also for the effort and dedication shown every step of the way. Additionally, our generous benefits package supports our team members in living fulfilling and prosperous lives.
Here are just a few highlights of what we offer:
- Four Weeks of Accrued PTO in the First Year
- Eleven Paid Federal Holidays
- Comprehensive Health, Dental, Vision, and Life Insurance
- 401(k) Plan with Annual Employer Contributions
- Flexible Schedules
- Reimbursements for Continued Education and Training
Why Graham Technologies?
Our core values define who we are:
- Value our Customers
- Care about our Employees
- Passionate about Innovation
- Believe in a Strong Work Ethic
- Rely on Teamwork
- Integrity Matters
Founded in 2007, GTech is a consulting services firm passionate about delivering tailored solutions that meet our clients' needs and maximize the value of their investments. We achieve this by providing top-notch professionals across the IT industry. Our team embodies integrity, commitment, and reliability, which are at the heart of everything we do.
We are also dedicated to fostering a culture of support for our employees-the lifeblood of our business. At Graham Technologies, we've built a family-oriented environment where team members are encouraged to maintain a healthy work-life balance, pursue their passions, and grow professionally through flexible schedules, continued education, and a strong sense of community.
