What are the responsibilities and job description for the Bowling Front Desk Clerk position at Granada Bowl?
About us
Located in Downtown Livermore CA, Granada Bowl is THE place for family fun!
We specialize in Kids Birthday Parties and Group lane reservations
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
- Flexible working hours
- Relaxed atmosphere
- Free Bowling!
We are looking for a Front Desk clerk to join our team. The successful candidate will be responsible for greeting and assisting guests, handling selling bowling lanes and accessories, responding to customer inquiries, and providing general administrative support. The ideal candidate should have excellent customer service skills, be able to multitask effectively, and have a professional demeanor. We are looking for someone who is organized, detail-oriented, and can handle a fast-paced environment.
Responsibilities:
- Greet guests in a professional and friendly manner.
- Answer phone calls and respond to inquiries in a timely manner.
- Manage reservations and check-ins/check-outs.
- Manage selling lanes, shoes and accessories.
- Operate POS system, computer and PA system as needed.
- Process payments and provide change as needed.
- Maintain the cleanliness of the front desk area and occasionally the lanes.
- Work with pin mechanic to adress any lane malfunctions.
- Work with lane attendants to ensure lanes are clean.
- Provide information about parties and events to guests.
- Provide information about Leagues and programs.
- Provide support for daily league operations.
- Handle guest complaints in a courteous and professional manner.
what it takes
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must be 18 or older
- Must be available at least 1 weekend day (Fri, Sat or Sun)
- Available day shifts are typically 12 pm - 530 pm
- Available evening night shifts are typically are 530-CL (11 pm)
Job Type: Part-time
Pay: $15.50 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Livermore, CA 94550: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
Salary : $16 - $17