What are the responsibilities and job description for the Box Office Agent-Full Time position at Grand Country Music Hall?
We are seeking a full time Box Office agent here at Grand Country Music Hall. Full availability will be required for this position. If you have a great personality, have great customer service skills, can handle stressful, fast pace environments at times, and are quick on your feet, you will do well here. This job will not only include Box Office. We will cross train to help with Concessions and Ushering as needed.
Before applying, please make sure you can fulfill these 3 requirements:
- AVAILABILITY ON DAYS NIGHTS AND WEEKENDS(FRI. SAT. & SUN.)
- AVAILABILITY ON HOLIDAYS(THANKSGIVING & CHRISTMAS)
- AVAILABILITY TO WORK DOUBLE SHIFTS AS NEEDED
If you aren't able to commit the availability as needed for this type of work, this isn't the job for you.
Duties will include:
Ticket sales to all 8 of our award winning shows
Cash handling/Credit Cards
Season Pass Sales
Helping guests with questions about our Resort
Selling Concessions during shows(Occasionally lifting product up to 50 lbs.)
Ushering guests to and from their seats during shows
You will be standing, walking and sitting a lot at times.
Reliable Transportation Required
Must be available for Day Shifts, Night Shifts and Weekends
Experience is great, but not required. If you are willing to work in a fast paced and fun environment, you will love it. If you take direction and are good at problem solving to make folks happy, that is what we are looking for. This is YEAR ROUND employment with paid vacation after 1 year. We are a well established and respected company. This is our 54th year in business. Come join our family.
Qualifications(Preferred)
- Strong customer service and guest service skills
- Proficient in cash handling and financial transactions
- Experience in conflict resolution
- Background in hospitality, food service, or theater environments
- Ability to engage with diverse audiences, including children
Job Type: Full-time
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
- Weekends only
Application Question(s):
- Do you have full open availability to work when needed?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person