Technical Business Analyst

About the Company:

Built by the #1 business expert in the world, Cardone Training Technologies has become one of the most trusted names in the sales industry. For over thirty years, Grant Cardone has helped companies expand sales, increase transaction profitability, and reduce turnover by disrupting the status quo and implementing his proven, industry-leading processes through management and training technology. Founded and led by Grant Cardone, a New York Times bestselling author, international social media influencer, renowned speaker, trainer, and coach to Fortune 500 companies, as well as a real estate mogul, Cardone Training Technologies takes a cutting-edge, disruptive approach to sales, marketing, social media, and consulting, giving businesses the tools to increase revenue and expand their market share.

We are looking for an experienced and results-driven Technical Business Analyst to join our dynamic team and play a key role in enhancing our technology systems and optimizing business processes. The ideal candidate will bring a strong background in systems development, application design, and business process improvement. In this role, you’ll work closely with cross-functional teams to evaluate, integrate, and optimize software applications and systems, driving operational efficiency and ensuring seamless user experience across all departments.

Key Responsibilities:

• Perform comprehensive analyses of software applications, systems, and web services to identify opportunities for improvement.
• Build and maintain strong relationships with internal and external stakeholders to ensure seamless systems integration and address questions or concerns from leadership.
• Present findings to senior management, providing actionable insights and recommendations for system development and improvements.
• Facilitate the integration of new workflows, systems, and applications into existing business operations.
• Enhance the performance of customer-facing portals and support services, ensuring a superior user experience.
• Develop and deliver training and support materials to ensure staff proficiency with new systems and software.
• Monitor and manage software licenses to ensure compliance with industry standards and regulations.
• Collaborate with key stakeholders across departments (Leadership, Professional, Investor Relations) to promote business efficiency, security, and best practices.
• Implement new technologies and advancements in system architecture, ensuring continuous improvement in system functionality and performance.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in technical business analysis and systems development.
• Strong proficiency in SQL and database management.
• Experience creating process documentation and generating detailed reports.
• Excellent communication skills, with the ability to distill complex data into clear, actionable insights.
• Preferred: Accredited qualification in management consultancy or a related field.
• Familiarity with property management software (e.g., AppFolio) and CRM platforms (e.g., HubSpot) is a plus.
• Experience designing and managing efficient customer portal systems and support feedback channels.
• Advanced expertise in system diagnostics and troubleshooting for optimal performance.
• Strong knowledge of data security protocols and encryption standards.
• Ability to stay up-to-date with emerging IT trends and industry best practices.
• Exceptional ability to communicate with cross-functional teams to drive adoption of new systems and processes.
• In-depth understanding of relevant licensing and compliance regulations within the IT industry.

This is a full-time, onsite position located in Aventura, FL. Monday to Friday, 9 AM to 6 PM. Only candidates living in a commutable distance from Aventura, FL will be considered for this role.

No remote work options.

Cardone Enterprises is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We do not work with recruitment agencies.

Only candidates who are 18 years of age or older will be considered for this position, in accordance with legal and operational requirements.