Director, Information Systems

The Company

Incorporated in 1948, Graymont is a global leader in lime and limestone solutions. It supplies essential products to address today’s most pressing environmental issues while supporting vital industrial processes and agricultural needs. Graymont’s products purify air and water and produce items essential to a modern economy, such as steel, paper, and metals. Graymont’s operations focus on producing high-calcium and dolomitic quicklime and value-added lime-based products such as hydrated lime, pulverized limestone, and construction stone.

Graymont serves North America and the Asia-Pacific (APAC) markets, with operations in Canada, the United States, Australia, New Zealand, Malaysia, and the Philippines. It is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America, based in Mexico.

Professionally managed and family-owned, the company has been in operation for 75 years, and its operations, in some instances, have been lynchpins of their local communities for well over a century. Employing some 1,600 employees globally, Graymont aims to be the preferred supplier, employer, and partner of choice wherever the company operates.

Management has successfully centralized and standardized business processes, the reporting structure, elevated safety behaviors, and unified employees around a distinctive, cohesive enterprise culture.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective. Corporate governance has similar rigor and scope to that of a listed company, which underpins Graymont’s vision to be world-class and an industry leader in everything it does, including safety, customers, communities, environment, value creation, and people.

For more information, please visit: https://www.graymont.com/en

The Opportunity

Position:

• Director, Business Systems Analysis

Preferred Location:

• Richmond, British Columbia, Canada (Head Office)
• (Remote) United States (Regional Office)
• North Sydney, Australia

Reporting Relationship:

• Vice President, and Chief Information Officer

Purpose of the Position

Reporting into the Vice President, and Chief Information Officer, the Director, Business Systems Analysis (“Director”) is a new, high-profile role on Graymont's Global information technology leadership team. The Director leads a team of Business Systems Analysts (BSAs) focused on enabling change to business processes and assisting Business Process Owners to define requirements and propose new solutions. He or she and the BSAs are the initial point of contact within the Information Systems (IS) function to support Business Process Owners as they improve the efficiency and/or effectiveness of their business process across the business. The position will also support Project Owners and Managers who are looking to improve their part of the business with changes enabled by technology. The position works closely with the Director of Enterprise Applications on strategy, proposed solutions, resource management and portfolio management, coordinating the capabilities within the IT function to help shape the solution within Graymont’s technology direction.

Key Responsibilities

• Provide business process management thought leadership across the organization.
• Establish effective relationships with existing business process owners to support and enable them to effectively own their business processes within their functional area.
• Support business process owners to monitor, analyze and improve the health of business processes and the integrity of the information it generates and uses.
• Act as the initial liaison between the IS function and Project owners and Project managers who are looking to improve their part of the business with enabling technology.
• Collaborate with other IS leadership to propose specific solutions and participate in refinement of the application architecture and direction.
• Support Business Process Owners by researching, reviewing, and analyzing the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging them.
• Prepare and deliver reports, recommendations, or alternatives for improving processes across the organization in conjunction with Business Process Owners.
• Analyze process change proposals from both a technology fit and change readiness perspective and collaborate with business process owners on recommendations to mitigate change risk and business impact of changes.
• Responsible for standards and methods for documenting current business processes.
• Participate in information technology strategic planning and prioritization of IT work.
• Ensure that business and systems changes contemplated are aligned with overall Graymont IT direction, integrate with each other, and are undertaken with appropriate functional ownership and resources.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations and information process flow.
• Support Internal Audit and Business Process Effectiveness functions to assess and implement recommended changes.

Strategy & Leadership

• Collaborates with members of the executive team to identify ways IT can assist the company in achieving business and financial goals.
• Build strong relationships with business groups and their leaders across the enterprise, and develop a detailed understanding of their issues, challenges and opportunities.
• Ensure transparency and collaboration between the IT organization and its business partners.
• Align strategic IT plans and budgets with business objectives and clearly communicate the IT objectives and associated accountabilities; with options identified, prioritized, justified, and integrated with the business plans.
• Maintain an awareness of information technology and related service trends, identify innovation opportunities, and plan and clearly communicate how innovation will serve business needs.

People & Resource Management

• Lead and develop a high-performing global internal team of functionally aligned business systems analysts, ensuring the team is equipped with the necessary skills and expertise.

Year One Critical Success Factors

• Demonstrates a clear understanding of Graymont's priorities and business objectives, effectively translating them into a strategic roadmap. Ensures the IT team is focused on the right initiatives that drive business success and growth.
• Establishes trust and respect within the organization by consistently delivering results and demonstrating expertise. Acts as a reliable and credible leader, fostering confidence among team members and stakeholders across the business.
• Creates a collaborative and inclusive environment within the IT department, promoting teamwork and open communication. Builds strong relationships across the organization, becoming known and trusted by colleagues and partners.

The Candidate

Experience, Professional Qualifications & Competencies

• Undergraduate university degree in the field of business administration, computer science, finance, or management information systems.
• Demonstrable knowledge of business process management.
• Broad knowledge of business processes, technology, and information systems.
• Strong integrated systems experience such as ERP, or tightly integrated best of breed systems as well as integration with many cloud applications.
• Proven experience with business and technical requirements analysis, business process modeling/mapping.
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Proven experience with change management practices.
• Experience overseeing the design, development, and implementation of change management facilitation programs and process review.
• Ability to present ideas in business friendly language.
• Strong facilitation and analysis skills.
• Demonstrated project management skills.
• Able to exercise independent judgment and take action on it.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Passion for organizational improvement

SE# 510722844