What are the responsibilities and job description for the Receptionist position at Great Clips?
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.
Carpe Diem Inc’s Great Clips salons are looking for a friendly and organized Part-Time Receptionist for weekend and evening shifts! In this role, you’ll greet customers, handle check-ins, and keep things running smoothly. You’ll also help with salon upkeep by sweeping hair, doing laundry, and ensuring the space stays clean. If you’re a team player with great communication skills who can multitask in a fast-paced environment, we want to hear from you! This is a great opportunity to work in a supportive environment and be part of a fun, dynamic team.
What are salon owners looking for in a great Receptionist?
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendation
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commitment to work a flexible schedule, including peak times
- Dedication to great customer service
- Ability to work in a fast-paced environment
- Ability to efficiently and effectively resolve customer issues
Sounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.
