What are the responsibilities and job description for the IT Technician position at Great River?
Job Overview
We are seeking a skilled and motivated IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of computer networking, help desk operations, and various operating systems. The IT Technician will play a crucial role in maintaining our systems and providing exceptional support to end-users.
Duties :
Job Title: IT Technician (Break & Fix Services – HP, Lenovo Laptop/Desktop/Printer)
Job Description:
We are looking for a skilled IT Technician to join our team and provide break-and-fix support for HP and Lenovo laptops, desktops, and printers. The ideal candidate will have hands-on experience troubleshooting, repairing, and maintaining IT hardware in a fast-paced environment.
Key Responsibilities:
- Diagnose and repair hardware issues on HP and Lenovo laptops, desktops, and printers.
- Perform break-and-fix services, including part replacements and upgrades.
- Install, configure, and troubleshoot operating systems and software.
- Conduct routine maintenance and performance checks on IT equipment.
- Provide technical support and assistance to end-users.
- Maintain detailed records of repairs, parts used, and service reports.
- Ensure timely and efficient resolution of IT hardware issues.
Required Skills & Qualifications:
- Proven experience in troubleshooting and repairing HP and Lenovo laptops, desktops, and printers.
- Knowledge of hardware diagnostics tools and repair techniques.
- Familiarity with Windows operating systems and basic networking concepts.
- Ability to replace hardware components (motherboards, screens, keyboards, hard drives, etc.).
- Strong problem-solving skills with attention to detail.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Certifications (Preferred but not required): CompTIA A , HP/Lenovo vendor certifications.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to work with leading IT hardware brands.
- Professional growth and training opportunities.
- Supportive work environment with a dynamic team.
Job Types: Full-time, Part-time, Contract, Temporary, Temp-to-hire
Pay: $20.00 - $30.00 per hour
Schedule:
- Day shift
- Monday to Friday
- On call
Ability to Commute:
- Vancouver, WA (Required)
Work Location: In person
Salary : $20 - $30
