What are the responsibilities and job description for the Operations Manager position at Green Energy Biofuel LLC?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Ready to Lead Our Operations? We’re looking for a driven and hands-on leader who is ready to take ownership of operations and ensure top-tier service for our clients. If you thrive in a fast-paced, service-driven environment, we want to hear from you!
About Us We are a dynamic and growing woman-owned business specializing in sustainable waste solutions, including Used Cooking Oil (UCO) Collection, Pressure Washing Services, and Grease Trap Maintenance. With over 2,000 clients, our mission is to provide reliable, high-quality services while making a positive impact on the environment. We’re not just another company; we're the opportunity you've been searching for. We love our team. We don't just work together; we support and uplift one another, creating an environment where you'll feel valued and encouraged. We have fun with what we do. While we take our work seriously, we also know how to have a good time.
Apply Now! We look forward to receiving your application outlining your experience and qualifications.
The Operations Manager will serve as the central hub for all daily operations. This role is based in our Winnsboro, SC office and will oversee a team of up to 10 field service professionals to ensure efficient, high-quality service delivery.
Key Responsibilities
Leadership & Team Management:
- Supervise and support a team of drivers and technicians.
- Oversee scheduling, training, and performance management to ensure daily operational success.
- Foster a positive, high-performing work culture with a focus on teamwork and accountability.
Operational Excellence:
- Plan, coordinate, and optimize routes for Used Cooking Oil Collection, Grease Trap Cleaning, and Pressure Washing Services to maximize efficiency.
- Ensure all equipment and vehicles are properly maintained and meet safety and compliance standards.
- Monitor service completion rates and resolve any issues promptly.
Customer Satisfaction & Quality Control:
- Serve as the primary point of contact for escalated customer concerns and service issues.
- Implement quality control measures to maintain service excellence for our 2,000 clients.
- Work closely with sales and customer service teams to ensure seamless communication and client retention.
Compliance & Safety:
- Ensure adherence to local, state, and federal regulations regarding waste collection, transportation, and disposal.
- Promote and enforce workplace safety standards and protocols.
- Maintain records for compliance audits and inspections.
Continuous Improvement & Reporting:
- Analyze operational data and KPIs to improve service delivery and efficiency.
- Identify opportunities to streamline processes and reduce costs without sacrificing quality.
- Provide leadership with regular reports on team performance, customer satisfaction, and operational trends.
Qualifications & Skills
- 3 years of experience in operations management, logistics, or field services (preferably in waste management, environmental services, or transportation).
- Strong leadership skills with experience managing field teams and driving performance.
- Excellent problem-solving abilities and the ability to think strategically.
- Proficient in route planning & scheduling software.
- Experience in fleet management and vehicle/equipment maintenance.
- Knowledge of environmental regulations related to grease trap services and used cooking oil collection (preferred).
- Ability to work in a fast-paced environment and adapt to changing demands.
- Strong communication & customer service skills.
- CDL or experience in DOT compliance, preferred but not required.
