What are the responsibilities and job description for the Operations Manager position at University of South Carolina Student Government?
Posting Summary
Logo Posting Number STA00179PO25 Job Family Enrollment Management Job Function Admissions USC Market Title Admissions Representative Link to USC Market Title https://uscjobs.sc.edu/titles/132606 Job Level P2 - Professional Business Title (Internal Title) Operations Manager Campus Beaufort Work County Beaufort College/Division USC Beaufort College/Division Level Department BFT Admissions State Pay Band 5 Approved Starting Salary $45,133 Advertised Salary Range $45,133 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis 12 months Job Search Category Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The selected professional will manage and utilize effective data, communication strategies, and customer service techniques to guide students through all aspects of the enrollment funnel. Responsible for following University guidelines to render admission decisions, collect admissions data, and integrate systems.
Job Related Minimum Required Education And Experience
Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Able to drive and have a valid driver’s license in good standing.
Preferred Qualifications
Experience with Customer Relationship Management Systems (Slate experience highly preferred)
Knowledge of Student Information Systems (Banner preferred)
Bi-Lingual
Previous experience in college admissions or sales
Knowledge/Skills/Abilities
Skilled at public relations and public presentation, knowledge of CRM programs for tracking from inquiry to enrollment, and knowledge of marketing and advertising strategies. Excellent presentation and communication skills and an ability to articulate the value of USCB enrollment and degrees. Knowledge of Microsoft office a must.
Job Duties
Job Duty
Review admission applications and render admission decisions within established guidelines set forth by the University of South Carolina Beaufort. Processing and releasing admission decisions to prospective student populations to include, but not limited to printing and packaging decision letters.
Essential Function Yes Percentage of Time 35 Job Duty
Develop and manage a variety of queries and reports that can be shared with Enrollment Management and campus partners. Communicate with prospective students and their families by phone, email, texting, and face-to-face while documenting conversations in Customer Relationship Management system (Slate).
Essential Function Yes Percentage of Time 20 Job Duty
Responsible for assisting the Associate Director of Admissions for Operations in evaluating processes and recommending modifications to ensure the highest level of customer service, maximum effectiveness, efficiency, and compliance with admission processes, including the processing of admissions data and system integrations. Assists with training of new team members on policies and procedures and in the absence of the Associate Director of Admissions for Operations provides guidance and mentorship to the operations team.
Essential Function Yes Percentage of Time 25 Job Duty
Assist with operations team functions to include, but not limited to application verification, freshman articulation, processing documents, and developing communications.
Essential Function Yes Percentage of Time 15 Job Duty
Perform other duties as assigned to support the goals and mission of the University.
Essential Function Yes Percentage of Time 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential
Posting Detail Information
Number of Vacancies 1 Desired Start Date 04/01/2025 Job Open Date 03/05/2025 Job Close Date 03/13/2025 Open Until Filled No Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting https://uscjobs.sc.edu/postings/184259 EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Logo Posting Number STA00179PO25 Job Family Enrollment Management Job Function Admissions USC Market Title Admissions Representative Link to USC Market Title https://uscjobs.sc.edu/titles/132606 Job Level P2 - Professional Business Title (Internal Title) Operations Manager Campus Beaufort Work County Beaufort College/Division USC Beaufort College/Division Level Department BFT Admissions State Pay Band 5 Approved Starting Salary $45,133 Advertised Salary Range $45,133 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis 12 months Job Search Category Student Services
About USC
About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary
The selected professional will manage and utilize effective data, communication strategies, and customer service techniques to guide students through all aspects of the enrollment funnel. Responsible for following University guidelines to render admission decisions, collect admissions data, and integrate systems.
Job Related Minimum Required Education And Experience
Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Able to drive and have a valid driver’s license in good standing.
Preferred Qualifications
Experience with Customer Relationship Management Systems (Slate experience highly preferred)
Knowledge of Student Information Systems (Banner preferred)
Bi-Lingual
Previous experience in college admissions or sales
Knowledge/Skills/Abilities
Skilled at public relations and public presentation, knowledge of CRM programs for tracking from inquiry to enrollment, and knowledge of marketing and advertising strategies. Excellent presentation and communication skills and an ability to articulate the value of USCB enrollment and degrees. Knowledge of Microsoft office a must.
Job Duties
Job Duty
Review admission applications and render admission decisions within established guidelines set forth by the University of South Carolina Beaufort. Processing and releasing admission decisions to prospective student populations to include, but not limited to printing and packaging decision letters.
Essential Function Yes Percentage of Time 35 Job Duty
Develop and manage a variety of queries and reports that can be shared with Enrollment Management and campus partners. Communicate with prospective students and their families by phone, email, texting, and face-to-face while documenting conversations in Customer Relationship Management system (Slate).
Essential Function Yes Percentage of Time 20 Job Duty
Responsible for assisting the Associate Director of Admissions for Operations in evaluating processes and recommending modifications to ensure the highest level of customer service, maximum effectiveness, efficiency, and compliance with admission processes, including the processing of admissions data and system integrations. Assists with training of new team members on policies and procedures and in the absence of the Associate Director of Admissions for Operations provides guidance and mentorship to the operations team.
Essential Function Yes Percentage of Time 25 Job Duty
Assist with operations team functions to include, but not limited to application verification, freshman articulation, processing documents, and developing communications.
Essential Function Yes Percentage of Time 15 Job Duty
Perform other duties as assigned to support the goals and mission of the University.
Essential Function Yes Percentage of Time 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential
Posting Detail Information
Number of Vacancies 1 Desired Start Date 04/01/2025 Job Open Date 03/05/2025 Job Close Date 03/13/2025 Open Until Filled No Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
Quicklink for Posting https://uscjobs.sc.edu/postings/184259 EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Salary : $45,133
