What are the responsibilities and job description for the Director of Grounds Maintenance position at Greene Thumb Landscape?
The Director of Grounds Maintenance plays a pivotal role within our landscape company, ensuring the highest standards of curb appeal and grass health across various properties. This leadership position involves overseeing, coordinating, and directing the activities of our landscape maintenance crews.
Description
Key Responsibilities:
- Continually informs and updates leadership as to job progress on accounts (or lack thereof).
- Develop and implement comprehensive maintenance schedules for all managed properties.
- Lead, train, and support maintenance crews in daily operational tasks.
- Ensure all landscaping projects are completed within budget and time constraints.
- Conduct regular site inspections to maintain quality control.
- Foster a culture of safety, efficiency, and customer service.
- Enforce strict safety standards for team members, especially when handling equipment.
- Assists in the development, implementation, and achievement of company’s annual budget goals.
- Ensures that all equipment is maintained properly and preventatively maintained daily.
- Leverages technology to communicate with leadership and clients, to communicate and bill customers.
- Other duties as assigned
Qualifications:
- Valid Driver’s License required and insurable under our company policy
- Proven experience in landscape maintenance management.
- Strong leadership and interpersonal skills.
- Ability to operate and maintain a variety of landscaping equipment.
- Able to supervise up to four commercial crews or five residential crews simultaneously.
- Proficient in or able to learn customer relationship management (CRM) software.
- Possesses excellent computer skills.
- Able to represent the company in a courteous and professional manner.
Compensation:
- Company iPad and corporate credit card
- Comprehensive Benefits (Medical, Dental, Vision)
- 401k (Match)
- PTO
- Paid Holidays
- Paid Training & Development
KPI’S:
- Contract Renewal 95% or better.
- Quality jobs completed on time within the budgeted hours.
- Customer Surveys demonstrate favorable remarks.
- Equipment Inspections show that maintenance program is followed.
- Crews working safely and efficiently in accordance with Company standard.
- Crew leaders working at a high level with an emphasis on accountability.
- Critical field best practices are understood by all team members and followed on a consistent basis.
- Employees are being developed in accordance with the appropriate HR processes.
Reporting Structure:
- The Director of Grounds Maintenance will report to the General Manager.
About Greene Thumb Landscape:
Greene Thumb Landscape is an Indianapolis-based landscaping company that specializes in commercial and residential services. Since 1991, our mission has been to provide all your outdoor ground needs with exceptional customer service at an affordable price. As a veteran-founded, minority-owned, women-owned, disabled-owned, and family-operated business, we bring a unique blend of dedication, diversity, and expertise to every project we undertake. Our commitment to quality and customer satisfaction is at the heart of everything we do, ensuring that our clients receive the best possible service and results.
