Property Manager

Position Title: Property Manager

Location: Worcester, MA

What we offer:

• Great benefits, including 401k matching (4%!).
• 11 holidays and 2 floating holidays per year.
• 3 weeks of PTO in your first year, and 4 weeks of PTO after 1 year of employment.

Responsibilities

Supervisory:

• Hires and trains staff in functions such as administration.
• Responsible for development of administration staff.
• Helps develop a positive work environment and fosters collaboration.
• Works in conjunction with the Facilities Manager to support and develop maintenance staff.
• Provides for the administration of all activities related to the physical operation of assigned properties including operations, engineering, cleaning, repair, remodeling, parking, security, and landscaping.
• Performs performance reviews and salary administration of administration staff.

Financial:

• Manages the day-to-day fiscal activities of the property including invoice approval, general ledger review, accounts receivable management, accounts payable management, operations analysis, and budget management.
• Provides information and direct input in major fiscal activities including business planning, budget preparation and financial planning.
• Prepares budgets, forecasts, and capital expenditure.
• Prepares weekly and monthly reporting for corporate indicating occupancy reporting to collections and goal targets.
• Meet company benchmarks for occupancy, collections, margin, and net operating income.
• Oversee all income and expense accounts to maximize operating income.
• Reviews tenant ledgers and adjustments weekly.
• Review’s vacancy and tenant variance.

Resident Relations:

• Interacts with city officials for inspections, and resident relations.
• Inspections with residents at move-in/move-out when applicable.
• Review all notices to vacate to determine the cause of the move-out.
• Maintain professional resident communications, e.g., concerns, service requests and property newsletters.
• Oversees the legal documentation and eviction process.
• Establish rental rates for marketing of new leases and lease renewals.

Maintenance:

• Physically walk and inspect property on a regular basis; check on vacant apartments.
• Coordinate with Facilities Manager and maintenance department to ensure timely recondition of apartments after move-out.
• Coordinate with Facilities Manager and maintenance department to ensure common areas are clean and tidy.

Skills and Qualifications

• 2-3 years of supervisory experience.
• 5 years of experience managing residential and commercial properties.
• Ability to work in a fast-paced environment, multi-tasking while maintaining a strong attention to detail and performance metrics driven.
• Advanced competency with computers, peripherals and variety of software including Microsoft Word, Excel, Outlook, PowerPoint and Property software and Quick books. AppFolio a plus.
• Strong verbal and written communication skills.
• Ability to analyze and interpret general business plans, forecasts, and market analyses.
• Previous experience with budgets and financial statements.

Education

• Minimum BS/BA degree in Business Administration, Real Estate, Hospitality, or related fields. MBA preferred.
• Or equivalent years of experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Property management: 3 years (Required)

Ability to Commute:

• Worcester, MA 01604 (Required)

Work Location: In person