What are the responsibilities and job description for the Warehouse Operations Manager position at Griffin Greenhouse Supplies Inc.?
We seek the industry's best and brightest talent to join our team. Griffin offers a collaborative work environment, competitive salary, and benefits package including 401k/profit sharing, retirement plan, paid
vacation, paid holidays, and more.
Warehouse Operations Manager Job Summary: Oversees and is able to perform all essential functions to ensure smooth and efficient operations of Branch by performing the following duties personally as well as through the direction of subordinates. Other duties may be assigned or required by Management:
- Ensures that facility is in optimal working condition by making sure that all entries and exits are well lit; security and telephone systems are up to date; customer showroom, warehouse, and offices are in prime condition.
- Maintains and ensures that all company vehicles and equipment to include trucks, trailers, forklift and other company owned vehicles are in working order per state and federal guidelines. In addition, keeps all vehicles clean and ready for operation.
- Maintains accurate and consistent inventory levels by performing daily cycle counts.
- Works with Purchasing Department to achieve minimum surplus, to ensure that inventory levels posted in the computer system are up-to-date and that product is available when needed.
- Interacts with Accounting Department to research and resolve customer and/or vendor invoice, credit, and returns and assists collectors on accounts receivable efforts for the branch.
- Keeps branch compliant with state and federal safety and OSHA laws by providing training to staff on a regular basis.
- Authorizes and submits biweekly payroll for hourly employees.
- Coordinates warehousing and sales in accordance with policies and procedures established by Corporate Office.
- Conducts daily staff meetings at the beginning and end of each day to direct workflow, gather ideas, and assess potential problem areas.
- Oversees daily receiving and shipping functions to ensure accuracy and condition of product. Makes decisions and uses judgment to correct issues and redirect activities.
- Oversees daily shipping functions to ensure that the product listed on the delivery slip is the product being loaded on the truck.
- Sets up and verifies receiving schedule to ensure timely receipt of product.
- Works with Customer Service Manager to help to enhance our service level to our customers.
- Routes driver trips where applicable.
- Coordinates special deliveries with drivers and customers when required.
- Helps standardize procedures to improve efficiency of subordinates.
- Maintains harmony among workers and resolves grievances.
- Resolves errors and complaints through independent thinking and decision making.
- Records and provides on-going feedback to employees regarding performance and attendance.
- Reviews, approves, and submits hourly timecards to payroll department biweekly and temporary agencies.
Supervisory Responsibilities:
Depending on branch size, will manage several employees including supervisors & line employees. Will work with other department managers, such as sales and customer service to resolve operational issues. Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competency:
seTo perform this job successfully, an individual should demonstrate the following competencies:
Interpersonal Skills – Interacts with all levels of personnel both internal and external demonstrating a high degree of confidence and composure. Speaks clearly and effectively in one-on-one and group situations. Asks and gives constructive criticism.
Managing People - Includes team in planning, decision-making, facilitating and process improvement when applicable. Takes responsibility for subordinates' activities. Makes self available to subordinates. Provides regular performance feedback both positive and negative to support improvement. Improves process and services. Continually works to improve supervisory skills. Delegates activities to subordinates as needed.
Attendance/Punctuality – Sets the standard for attendance expectations by arriving at work before others and remaining until operations are completed, and therefore, attendance and punctuality is required. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time. Works long hours when required.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Depending on branch size, will manage several employees including supervisors & line employees. Will work with other department managers, such as sales and customer service to resolve operational issues. Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competency:
seTo perform this job successfully, an individual should demonstrate the following competencies:
Interpersonal Skills – Interacts with all levels of personnel both internal and external demonstrating a high degree of confidence and composure. Speaks clearly and effectively in one-on-one and group situations. Asks and gives constructive criticism.
Managing People - Includes team in planning, decision-making, facilitating and process improvement when applicable. Takes responsibility for subordinates' activities. Makes self available to subordinates. Provides regular performance feedback both positive and negative to support improvement. Improves process and services. Continually works to improve supervisory skills. Delegates activities to subordinates as needed.
Attendance/Punctuality – Sets the standard for attendance expectations by arriving at work before others and remaining until operations are completed, and therefore, attendance and punctuality is required. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time. Works long hours when required.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Must be hands on; demonstrate initiative by taking calculated risks when appropriate. Requires minimal supervision and is able to grasp operational concepts and direction within the first 30 – 60 days of employment. Proven experience in a distribution setting, preferably with exposure to, or actual experience in, the Horticultural industry. Previous hands-on experience in a leadership role with the ability to develop, implement, and maintain controls and process. Strong team building skills with the ability to motivate and build morale.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to perform day-to-day tasks of the branch operations due to absences, staff shortages, or other extenuating circumstances. Therefore, the physical demands may include lifting up to 75lbs while loading and/or unloading trucks, operating a forklift, rounding, lifting, and placing an order in a customer's car, taking and placing telephone or walk in orders, and possibly driving a truck to make local deliveries.
Work Environment:
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment provided by the company will be clean, stable, and compliant with all federal and state fire and safety laws. The overall maintenance and appearance of the work environment will be preserved by the branch manager or subordinate supervisor on a day-to-day basis. Employee may be required to work in extreme cold or hot weather conditions.
Griffin is EOE/ADA and E-Verify compliant.
Salary : $57,300 - $72,600
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