Yacht Club Restaurant Server Assistant

Position Title: Restaurant Server Assistant [À La Carte Dining, Carryout Dining, Harborside Grill Dining]

Department: Dining Operations

Division: Food and Beverage

Reports to: Dining Room Captain/Supervisor ➔ Food and Beverage Director

Supervises: None

Company Summary: With over a century of rich history, the Grosse Pointe Yacht Club stands as a proud symbol of tradition, camaraderie, and a love for life on the water. While honoring our legacy, we also embrace a spirit of innovation driven by a desire to enhance our member experience in every way possible. We seek dedicated individuals who share our passion for hospitality and aspire to make a meaningful impact in our community. Whether you're a professional exploring a long-term career, seeking supplemental income, or a local resident looking for a fun summer job—we invite you to consider charting your course with us.

Position Summary: The position is responsible for setting and cleaning dining areas before, during and after service. Additionally, they may be asked to assist with side work and other general service duties, including carryout expediting. Server Assistants will provide premium service for members and their guests, abiding by the service standards of the Club. The Server Assistant staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Employment Status: Most new and returning employees are hired under a seasonal employment status. Seasonal employees can typically expect a consistent schedule from approximately April to October each year. At the end of each respective season, employees are encouraged to submit requests to transition to either year-round part-time or full-time status. Approval of these requests will be contingent upon the needs of the Club and the employee's performance track record.

Qualifications:

• Minimum high school diploma or equivalent experience
• Two or more years of experience preferred
• Ability to work flexible hours, including key holidays, evenings, and weekends
• Demonstrated strong organizational skills
• Excellent interpersonal and communication skills
• Physical capability to withstand prolonged periods of standing, walking, bending, reaching, and twisting
• Ability to consistently lift over 50 lbs
• Valid driver’s license and a clean criminal record 

Duties:

• Serve as a positive role model by:
  • Embodying Club values and high standards that all members and staff are expected to uphold
  • Effectively utilizing the various digital platforms used by the Club
  • Maintaining a collaborative and friendly demeanor while working to improve the member experience
  • Always representing the Club well

• Provide key assistance to the Club by:
  • Exceeding the expectations of members and their guests, while representing the Club to the highest standards
  • Assisting servers in their general duties
  • Assisting in water service
  • Assisting in carrying food trays to tables
  • Removing soiled dishes from dining areas
  • Removing and replacing soiled linen, as needed
  • Cleaning floors in dining areas, as needed
  • Setting tables with silverware and glassware
  • Socking server stations
  • Collecting trash from dining areas
  • Continuously keeping ice buckets filled
  • Continually seek to enhanced knowledge and skills related to service
  • Maintaining self-awareness of members’, management and peers

• Evaluation criteria include but are not limited to:
  • Successful alignment with Club values and professional standards
  • Exhibiting a collaborative spirit when working with members and staff
  • Demonstrating the ability to make appropriate choices, especially in stressful situations
  • Maintaining good hygiene and a professional appearance
  • All duties as outlined in this position profile