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Yacht Club Restaurant Server

Grosse Pointe Yacht Club
Grosse Pointe, MI Other
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

Position Title: Restaurant Server [À La Carte Dining, Harborside Grill Dining]

Department: Dining Operations

Division: Food and Beverage

Reports to: Dining Room Captain/Supervisor ➔ Food and Beverage Director

Supervises: None

 

Company Summary: With over a century of rich history, the Grosse Pointe Yacht Club stands as a proud symbol of tradition, camaraderie, and a love for life on the water. While honoring our legacy, we also embrace a spirit of innovation driven by a desire to enhance our member experience in every way possible. We seek dedicated individuals who share our passion for hospitality and aspire to make a meaningful impact in our community. Whether you're a professional exploring a long-term career, seeking supplemental income, or a local resident looking for a fun summer job—we invite you to consider charting your course with us.

 

Position Summary: The position is responsible for daily food service with a high execution of professionalism and hospitality. Servers will provide premium service for members and their guests, abiding by the service standards of the Club. They will be expected to have a solid understanding of fine dining and table-side service. The service staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Employment Status: Most new and returning employees are hired under a seasonal employment status. Seasonal employees can typically expect a consistent schedule from approximately April to October each year. At the end of each respective season, employees are encouraged to submit requests to transition to either year-round part-time or full-time status. Approval of these requests will be contingent upon the needs of the Club and the employee's performance track record.

Qualifications:

  • Minimum high school diploma or equivalent experience
  • Two or more years of experience preferred
  • Ability to work flexible hours, including key holidays, evenings, and weekends
  • Demonstrated strong organizational skills
  • Excellent interpersonal and communication skills
  • Physical capability to withstand prolonged periods of standing, walking, bending, reaching, and twisting
  • Ability to consistently lift over 50 lbs
  • Valid driver’s license and a clean criminal record 

Duties:

  • Serve as a positive role model by:
    • Embodying Club values and high standards that all members and staff are expected to uphold
    • Effectively utilizing the various digital platforms used by the Club
    • Maintaining a collaborative and friendly demeanor while working to improve the member experience
    • Always representing the Club well
  • Provide key assistance to the Club by: 
    • Exceeding the expectations of members and their guests, while representing the Club to the highest standards
    • Inspecting service areas prior to opening to ensure that adequate supplies are available
    • Knowledge of menu, menu enhancements and preparation methods
    • Understanding of unique and complementary flavor pairings
    • Constant awareness of restaurant flow
    • Impeccable service and social perceptiveness
    • Ability to evaluate guest satisfaction and responsiveness
    • Collecting checks and payments for items served
    • Carefully following all laws and club policies and procedures regarding alcoholic beverage service
    • Slowing and refusing alcoholic verbiage service when necessary
    • Continually seek to enhanced knowledge and skills related to service
    • Maintaining self-awareness of members’, management and peers
  • Evaluation criteria include but are not limited to:
    • Successful alignment with Club values and professional standards
    • Exhibiting a collaborative spirit when working with members and staff
    • Demonstrating the ability to make appropriate choices, especially in stressful situations
    • Maintaining good hygiene and a professional appearance
    • All duties as outlined in this position profile

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