What are the responsibilities and job description for the Automotive BDC Representative - Rivertown Toyota position at Group 1 Automotive, Inc.?
Overview
CONSIDER A CAREER WITH US! | WE ARE HIRING!
Rivertown Toyota is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Representative to our team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
- Handle inbound leads (phone, Internet) and direct to appropriate contact
- Contact present customers (phone, email) to maintain and improve customer loyalty
- Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
- Work with sales department to develop sales strategies and techniques
- Research and stay current in consumer and industry trends
- Communicate industry news and trends to management and dealership employees
- Outstanding Customer Service
- You will be responsible for daily customer follow up
- You will be responsible for managing your own time and responding to leads promptly
- You are comfortable using Goggle search, multiple computer browsers at once, and speaking to customers via phone/email
Qualifications
- High School diploma or equivalent a plus
Possess an intermediate level of multi-tasking and computer skills
Exemplary written and verbal communication skills
Customer Relationship Management (CRM) software experience is a plus
Ability to adapt to sudden business and industry changes as it directly effects automotive service operation
- Auto dealership retail new car experience
- Auto dealership Internet or Business Development Center (BDC) experience
- Proven sales experience, preferably in the automotive industry
- Superior communication and customer service skills
- Excellent follow-through skills
- Solid working knowledge of the Internet
- Familiarity with automotive financing
Maintaining a positive, can-do attitude
Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer.
