What are the responsibilities and job description for the Senior IT Infrastructure Engineer position at GroupEleven?
Are you interested in a fantastic technical growth opportunity? Our teammates are passionate about technology and client solutions. GroupEleven is a rapidly growing Information Technology consulting company. We are expanding our team and adding Senior IT Infrastructure Engineers.
Please note : We are only considering candidates who live in or near central Ohio.
Senior IT Infrastructure Engineer
A GroupEleven Senior IT Infrastructure Engineer provides consulting and solution implementations for our key clients. This position leads multiple, simultaneous client projects as well as maintains and supports current client environments. An excellent consultant must have elevated technical knowledge and be able to communicate effectively.
Responsibilities
- Troubleshoot and resolve network infrastructure-related issues.
- Implement, configure, manage, and maintain Windows servers, switch stacks, and firewalls.
- Identify and resolve complex networking issues related to connectivity, routing, and switching promptly.
- Implement, configure, manage, and maintain Office 365 tenants.
- Collaborate with other team members.
- Participate in periodic on-call rotation.
- In addition to technical implementations and issue resolution, must directly support end users. ...no task is too small.
- Act as a point of escalation for critical incidents, providing technical expertise to resolve problems efficiently.
- Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and procedures, to facilitate troubleshooting and future expansion.
- Build positive relationships with clients, exceeding client expectations regarding timeliness and communications.
Requirements
Windows Server
Next-Gen firewall experience
Why should you join our team?
This is a salaried position located at our Westerville office, with travel to client locations in and around Central Ohio.
Must be authorized to work in the US permanently. Local residency is required.
A successful background check is required for employment. GroupEleven is an equal opportunity employer.
Employment with GroupEleven is at-will.