Payroll & Benefit Specialist

Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!

About GSM Services

GSM Services has been providing high-quality home and commercial improvement services to the Greater Charlotte area since 1927. We offer a wide variety of services for residential and commercial properties, including heating and cooling, insulation, and roof repair and replacement.

The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.

Job Summary

As a Payroll and Benefits Specialist, you will play a key role in ensuring accurate and timely payroll processing, benefits administration, and compliance with company policies and regulations. This position requires an organized, detail-oriented professional with strong communication skills and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Process weekly payroll, including garnishments, liens, and manual checks as needed.
• Review new hire paperwork and timesheets for accuracy and completeness.
• Perform data entry of payroll information, including benefit deductions and 401(k) contributions.
• Run payroll preview reports, resolve discrepancies, and ensure all updates are processed accurately for new hires, rehires, terminations, compensation changes, and benefits adjustments.
• Maintain payroll records electronically and manage payroll-related general ledger account reconciliations.
• Process quarterly profit-sharing payroll and year-end reports, including W-2s and 1095s.
• Manage and track benefits for employees on leave, including 401(k) loans, deferrals, and catch-up contributions.
• Support 401(k) data collection, reporting, and annual audit preparation.
• Work closely with the Director of People and Culture on special projects and adjustments.
• Ensure compliance with federal and state payroll tax laws and maintain confidentiality of coworker information.
• Serve as the first point of contact for payroll-related questions from coworkers.
  
  

Qualifications

• Minimum 3–5 years of payroll and benefits administration experience.
• Proficiency in Microsoft Excel is required.
• Experience with HRIS/HRMS systems and benefits administration.
• Strong understanding of payroll processing, compliance, and reporting requirements.
• Excellent communication skills, attention to detail, and the ability to work independently.
• A proactive, self-starter mindset with a focus on problem-solving and process improvement.
  
  

Why Join GSM Services?

• Competitive compensation and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment where your contributions are valued.
  
  

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