Automotive Manager

· You will be responsible for producing additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new and used vehicle customers

· You will also coordinate all final documentation of vehicle purchases to obtain approval from lender

· Provides customers with thorough explanation of aftermarket products and extended warranties

· Converts cash deals to finance

· Establishes and maintains good working relationships with several finance sources, as well as seeking new lending institutions

· Processes finance and lease deals accurately and fairly through financial sources to secure approval

· Closely monitor and mitigate chargebacks

· Processes all federal, state and dealer paperwork related to vehicle transaction

· Understand and complies with federal, state and local regulations that affect the new and used vehicle and finance department

· Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to the Business Office

· Provides sales force and sales managers with current information about finance and lease programs continually

· Trains the staff regarding the benefits of financing, insurance, and extended service programs

· Works with sales managers to secure a reasonable profit from every sale

· Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income

· Ensures collection of all finance and insurance fees

· Follow-up funding and collections of customer’s receivables in compliance with company standards

· Ensure customer’s complaints are handled tactfully, promptly resolving customer’s disputes and difficulties with professionalism and composure