Demo

Systems Support Manager

GTN Technical Staffing
Dallas, TX Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/4/2025

Systems Support Manager

Position Type :    Full Time, Permanent

Location :              Dallas

This is an on-site only role, with light travel –passport required.

You Will Get To :

Lead end-user services and technical infrastructure and operations including servers, back-office apps, storage, backup and data centers.  As the leader you will manage overall team performance, provide constructive feedback (coaching / mentoring), conduct performance reviews, and hire as appropriate. You will be expected to make business presentations to leadership.

  • Lead a team providing Tier II deskside support. Constantly evaluate emerging user needs and proactively address them in future lifecycle plans that will cover hardware, software, vendor selection, installation, integration, set-up, and testing.
  • Lead a team deploying, installing, and upgrading desktops, servers, storage / backup devices and network / telecom systems
  • Maintain required reliability and availability of all systems under your leadership
  • Contribute to the overall IT strategy to meet business needs.

The Well-Qualified Candidate Will Have :

  • Bachelor’s Degree.
  • 5 years supporting a 24x7, multi-site operations support environment, including 3 years of true leadership in the same
  • Experience with Mergers and Acquisitions (M&A) infrastructure, along with a strong understanding of networking technologies (such as routers, firewalls, etc), WAN / LAN implementation, storage and backup tech.  Proficiency in MS Back Office products (including Systems Centre suite, Windows OS, AD, etc), system lifecycle management, and infrastructure planning and operations.
  • Skilled at collaborating with different teams within an organization, bringing groups together to work towards a unified goal.
  • Excellent English, both written and verbal
  • Successful experience managing a budget and expenses
  • Experience reviewing contracts
  • Salary : $120,000

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