Sales Professional

Job Title: Sales Professional

Location:

Reports to: Store Manager

Position Summary: The Sales Professional 2 is responsible for assisting with the shopping experience by providing exemplary sales assistance, support and service to Gunderson’s customers. The Sales Professional 2 is responsible for engaging customers to understand their needs, presenting merchandise and detailed information on features and benefits, working with the entire sales team to provide a superior experience to all of Gunderson’s valued customers, as well as meeting individual and team sales and profitability goals.

Essential Functions:

• Set and achieve personal sales and profitability goals while supporting the goals of the team
• Greet customers in a timely, professional and engaging manner
• Educate customers to enhance their selection process
• Build lasting relationships with customers by contacting them to follow up on purchases, suggest new purchase ideas, and invite them to upcoming events
• Consistently seek new product and fashion knowledge to act as expert for the customer
• Work as a team player to ensure each customer receives the best service possible, during and after the sale
• Perform daily store maintenance tasks including store set-up and tear-down, light cleaning, inventory management, repair and special order processing
• Ensure that all sales, returns, repairs, special orders and associated documentation are handled according to company policies and procedures

Job Requirements:

• High school diploma or equivalent required
• Some continuing education (college, trade school, gemology courses) desired
• 3 years’ successful experience in retail or luxury retail sales environment or relevant customer related experience required
• Proven ability to set and achieve sales or equivalent goals required
• Demonstrated ability to develop relationships with customers and co-workers required
• General knowledge of sales principles required
• Ability to quickly learn new procedures and processes required
• Ability to work in a fast-paced, changing environment required
• Proficiency in Point of Sales (POS) systems and Microsoft Outlook/email desired
• Strong organizational and follow-through skills required
• Excellent communication and interpersonal skills required
• High level of ownership, accountability and initiative in solving customer requests required
• High level of confidentiality required

Supervision of Others:

• No supervisory responsibilities

Effort:

• Daily lifting of up to 20 pounds required, with occasional lifting up to 50 pounds desired
• Ability to bend/stoop, squat, twist, reach, kneel and balance required
• Ability to concentrate on and accomplish a task or work despite distractions and interruptions required
• Ability to handle multiple tasks required
• Ability to work under time pressures created by due dates and deadlines required
• Ability to work with great precision with tiny objects required

Consequence of Error:

Errors in completion of position duties can result in customer dissatisfaction, which can directly or indirectly affect the entire company

Working Conditions:

This position requires retail working hours including evenings and weekends, and special events; and overtime required during holidays and inventory

The activities listed above are those anticipated as being necessary for performance of the duties of this position. Other non-essential functions may be assigned at the discretion of management.

Acknowledgment:

I have read and understand this job description and I am capable of performing the duties and requirements of this position.

______________________________________ ____________________________________

Employee Signature Date Manager Signature Date

______________________________________ _____________________________________

Employee Print Name Manager Print Name

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Compensation Package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Wayzata, MN 55391 (Required)

Ability to Relocate:

• Wayzata, MN 55391: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20