What are the responsibilities and job description for the Call Center Agent - Appointment Scheduling position at Gutter Guards America?
Job Description
Job Description
Appointment Scheduling Specialist
Gutter Guards America (GGA Roofing) is seeking motivated Appointment Scheduling Specialists to join our dynamic call center team. This role is crucial in supporting our sales process by scheduling inspections and estimates for potential customers.
Key Responsibilities :
- Handle inbound and outbound calls professionally to schedule appointments for inspections and estimates for roofing, gutter guards, gutters, and siding services
- Qualify leads and gather essential information from potential customers
- Effectively overcome customer objections and confidently secure appointments
- Manage and optimize the scheduling calendar for our field sales representatives
- Provide excellent customer service and address basic inquiries about our products and services
- Maintain accurate records of all interactions and appointments in our CRM system
- Collaborate with the sales team to ensure smooth communication and follow-up
Qualifications :
Why Join GGA Roofing?
What We Offer :
If you're a motivated individual with excellent communication skills and a drive to succeed, we want to hear from you. Join our team and play a crucial role in connecting homeowners with our top-rated roofing and gutter guard solutions.
Apply today to start your career with Gutter Guards America!
Gutter Guards America is committed to providing equal opportunities and creating a diverse and inclusive environment for all team members.
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