Key Account Manager - North America

Key Account Manager - NAM

We’re on the lookout for a dynamic individual to join our expanding Wholesale team. As a key member of our team, you'll be the main point of contact for our valued third-party partners across North America. Your role will focus on fostering and strengthening existing relationships, ensuring seamless communication, and driving growth through collaborative partnerships.

This is a newly created role, offering you the unique opportunity to make a real impact and shape the future of our business. You'll report into the Global Director of Wholesale & Franchise, working to execute our 5 year strategy.

WHAT YOU'LL BE DOING:

• To be the day-to-day contact at Gymshark for designated wholesale current and future partners.
• Build and maintain strong relationships with specified existing partners ensuring excellent internal and external customer service is upheld.
• Assist in implementing comprehensive strategies to drive profitable revenue growth and category extensions.
• Ensure customers remain informed of relevant Gymshark developments, product performance and trading strategies.
• Analyse customer trends and preferences to identify product development opportunities and assortment optimisation - share regional product requests for consideration.
• Responsible for achieving set revenue targets (forward order and in season trading).
• Collaborate with cross-functional teams, including design, sourcing, product buying merchandising, brand and marketing to promote customer growth and assist in establishing and refining best practice processes.
• Ensure brand presentation is seamless across all third-party relationships, both online and bricks and mortar.
• To collaborate with Product and Merchandising Teams to build a strong commercial offer for customers.
• Communicate and report wholesale performance to the wider group.
  
  
  

WHAT YOU'LL NEED:

• Significant commercial experience with knowledge of ecommerce and bricks and mortar retailing and or wholesale sales.
• Experience within fashion / sports apparel industries.
• Strong relationship management of wholesale and/or franchise partners.
• Account / sales experience in some or all of the North America territory and are able to demonstrate, on a local level, knowledge of cultural barriers and relevant negotiation techniques for those markets.
• Strong understanding of customer segmentation and different distribution levels.
• Build product assortments according to segmentation level and account tiering.
• Ability to understand, interpret and follow legal agreements and associated terms and conditions relating to wholesale and/or franchise partnerships.
• Good understanding of supply chain and logistics operations in order to ensure a smooth and timely replenishment process for partners.
• Ability to work alongside Brand and Marketing to authentically activate the brand alongside our partners.
• Possess strong presentation, negotiation, persuasion and influencing skills.
• Expert communication skills with the ability to convince others to buy into initiatives/projects.
• Ability to think creatively and present ideas clearly in formal and informal settings.
  
  
  

This is a hybrid role and would require the successful candidate to attend at least 3 days a week in our NYC offices.

SALARY RANGE

The hiring range is between $120,000 -$150,000. The base pay offered is based on market, experience, and skills.

THE PERKS.

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.

🏖 31 days holidays (including Bank Holidays) your birthday

💰 401K contributions up to 6%

🏋️‍♀️ Fitness Perk

🦈 50% Gymshark Discount

🥇 Medical, Dental, Vision and FSA

🤒 Paid time off when you’re physically and mentally unwell

🧸 Generous Family Leave package – we support you extending your family

🙌 Bonus potential

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you’d like to request a reasonable adjustment please email talent@gymshark.com