Office Coordinator - Bilingual Required

OFFICE COORDINATOR (bilingual required)

Organization: Hacienda Community Development Corporation
Date Posted: February 24, 2025
Location: Portland, OR
Position Type: Part-Time; Non-Exempt, 25 hours per week; in-person
Primary Job Functions: Administrative Assistance, Office Management, Reception
Educational Requirements: High School Diploma or GED, Associate or bachelor’s Preferred
Experience Requirements: At least two years
Language Requirements: Bilingual English/Spanish or English/Somali is required.
Salary Range: $23.50 – $25.50/hour 

Description & Details:

Hacienda CDC, a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy, is searching for an Office Coordinator to bring their love for working with people and wearing many hats as they work to support our organization's operational efficiency!

When you join the Administrative Team at Hacienda CDC, you join a team that is the backbone of the organization and works in support of its programs and employees. Your primary tasks will include acting as the first point of contact for all clients and visitors, serving as the organization’s phone operator, creating and upholding efficient office procedures, and more.  

The ideal candidate will have a can-do attitude and a friendly demeanor. They will excel in office administration and enjoy doing a wide variety of tasks in support of our departments. They will be fantastic at time management and thrive in fast-changing environments. They will have a genuine enthusiasm for our mission and understand how their contribution plays into the big picture.

Does this sound like you? If so, we offer:

• A mission focused on connecting low-income households and communities of color to new opportunities that support youth, families, and people on their journeys to start businesses or buy homes.
• An excellent opportunity for you to make a positive impact on our staff and organization, which will lead to greater service to our communities.
• A starting salary of $23.50 – $25.50/hour (depending on experience) and a generous benefits package that includes medical, dental, vision, 401k, and more.

This position's primary responsibilities include:

• Serve as the first point of contact for all phone, email, and walk-in inquiries related to our programs and services.
• Greet clients, visitors, and guests; determine the purpose of their visit and direct them to the appropriate location or department.
• Act as the operator, screening phone calls, routing calls to the appropriate party, and taking accurate messages when needed.
• Oversee day-to-day office operations, ensuring efficiency, and develop and implement streamlined office procedures.
• Maintain office and kitchen/break room supplies, track inventory, and re-order supplies as needed.
• Handle the purchasing and set up office equipment and furniture as needed.
• Sort and distribute incoming/outgoing mail and packages to the appropriate recipients in a timely manner.
• Support Accounts Receivable by recording checks received on a daily ledger and providing a weekly summary.
• Provide administrative support to the COO and Operations departments and other project-based assignments depending on capacity.
• Ensure the reception area is clean, organized, and welcoming, and help with meeting preparation.
• Perform occasional errands, such as those to the post office, office supply store, and others, as required.

Our ideal candidate must have:

• Proficiency in speaking, reading, and writing in English/Spanish or English/Somali is required.
• A minimum of two years experience in reception, office management, or administrative assistance duties is required.
• At least a high school diploma or GED with relevant experience is required.
• A welcoming demeanor with excellent customer service skills, with the ability to interact and communicate effectively with employees, community members, vendors, and senior leadership.
• Highly organized with excellent time management skills and the ability to meet deadlines and remain responsive to requests.
• Strong commitment to confidentiality, ensuring the protection of client, employee, and organizational information.
• The ability to work well independently and as a team player while collaborating across multiple departments.
• Knowledge of office administration, clerical, and reception procedures.
• Tech-savvy, proficient with Microsoft Office Suite (SharePoint, Outlook, Teams), and can learn new software quickly.
• The ability to be flexible and adaptable in changing situations.
• The ability to work evenings and weekends on occasion.
• Keyboarding 45 wpm or higher.
• A valid driver’s license and access to a vehicle is required.

It would be great if you also have:

• An associate’s or bachelor’s degree in Business Administration, Office Administration, Office Management, or similar fields.
• A background working in social services, real estate, economic development, client counseling environments, or the non-profit sector.

NOTE TO CANDIDATES:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description.  Hacienda CDC is committed to building a diverse and inclusive organization, and we strongly encourage you to apply, even if you do not believe you meet every one of the qualifications as described or if you require reasonable accommodation to apply for or perform job duties.

Hacienda CDC also recognizes the excellent leadership and teamwork capabilities of those who have served our country and acknowledges their unique viewpoints. We realize how these skills can significantly impact our organization and the communities we serve. Therefore, all veterans are welcome and encouraged to apply. Please include your military experience on your resume so that we can prioritize you.

BENEFITS:

• Medical/Vision (HMO, PPO, HDHP options)
• Dental (PPO, HMO/ortho)
• Hacienda covers 90% of employee-only health premiums, 70% of family health premiums, 100% of dental
• 4-Day Workweek - usually Monday - Thursday
• Paid Time Off (0-2 yrs/3.6 weeks, 3-4 yrs/4.6 weeks, 5-9 yrs/5.6 weeks)
• 10 paid holidays per year
• 40I(k) Plan, 2% company match
• Flexible Spending Account (FSA)
• Health Spending Account (HSA)
• Paid Parental Leave – 6 weeks
• Tuition Reimbursement
• Professional Development
• Laptop
• Monthly cell phone stipend
• Long-term disability insurance
• Life insurance
• Employee Assistance Program

LOCATION:

Hacienda CDC headquarters are located in the Cully neighborhood, near the Portland Airport.

ABOUT HACIENDA COMMUNITY DEVELOPMENT CORPORATION (CDC)

Hacienda CDC is a Latino-led Community Development Corporation that strengthens families by providing affordable housing, homeownership support, economic advancement, and educational opportunities.

Hacienda CDC was formed in 1992 to provide necessary housing and supportive services in Cully, a low-income, predominantly Latinx community. Today, we have 11 affordable housing communities with over 730 affordable rental homes in North and Northeast Portland, Gresham, Molalla, and Oregon City, serving over 2,100 people each year, and new affordable homes are being developed in Hillsboro. We embrace a holistic approach to development and serving Latinos throughout the region with programs in community economic development, homeownership, and youth and family services. Over the last 30 years, we have grown to become Oregon’s largest Latino-led, Latino-serving housing organization.

We are a group of dedicated professionals committed to quality outcomes. We also value work-life balance and self-care so that we remain strong and sustainable over the long term.

PAY:

The salary and wage range Hacienda advertises for the position means that the starting pay offered to the candidate will fall within the range posted. We recognize that each candidate brings with them a unique combination of experiences, education, skills, and abilities; therefore, the offer will be tailored to the individual.

A bilingual Spanish premium of up to 3% is available after 90 days upon successful completion of a language assessment. (According to policy, even if language is not required or preferred, a person can get a 1% increase).

TO APPLY:

Please submit a resume and cover letter explaining your interest in the position. If you require special assistance in completing your application, please call 504-961-6416.

HACIENDA CDC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by federal, state, or local laws.

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