What are the responsibilities and job description for the Night Auditor/Front Desk Part Time position at Hampton by Hilton?
Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves performing front desk duties, managing guest relations, and conducting nightly audits of financial transactions. The ideal candidate will possess strong customer service skills and have a passion for hospitality.
Responsibilities
- Conduct nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing exceptional guest service.
- Address guest inquiries and concerns promptly, ensuring a positive experience for all visitors.
- Maintain accurate records of room availability and reservations.
- Prepare daily financial reports and summaries for management review.
- Collaborate with other departments to ensure seamless communication and guest satisfaction.
- Operate phone systems efficiently to handle incoming calls and messages.
- Uphold hotel standards in cleanliness, safety, and security throughout the night shift.
Experience
- Previous experience in night audit or front desk operations within the hospitality industry is preferred.
- Strong knowledge of hotel management software and phone systems is essential.
- Excellent customer service skills with a focus on guest relations.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
- A background in hospitality or hotel management will be advantageous for this role.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational excellence of our hotel during overnight hours!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Holidays
- Overnight shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Fort Myers Beach, FL 33931 (Required)
Work Location: In person
Salary : $16 - $17
