What are the responsibilities and job description for the Dual Property Hampton Inn and Home2 Suites Breakfast Host position at Hampton Inn and Home2 Suites by Hilton?
Warm, Friendly, Energetic & Helpful Breakfast Host
Hampton Inn – Smithfield, NC
Home2 Suites - Smithfield, NC
We’re looking for a Breakfast Host to join our team and fulfill our vision of delivering unforgettably positive human interactions to all guests. This is a part time position and the shift starts at 5am.
The Six Musts:
- Must be an energetic early riser (shifts start promptly at 5am)!
- Must be personable
- Must have extraordinary interpersonal skills
- Must have high emotional intelligence
- Must be attentive and thorough in all work
- Must have a servant mentality (humility about self and willingness to serve other people, including guests and coworkers)
The Responsibility: Collaborate with ALL hotel teams to deliver remarkable guest experiences by giving people exactly what they want even before they ask for it. Contribute to maintaining a friendly and warm atmosphere for all people coming through our doors.
A few examples of what the ideal person for this role will do on a daily basis:
- Serve as hotel ambassador by working regular shifts in the breakfast area
- Strike up memorable conversations with people in the lobby
- Create a cozy haven for guests by noticing and picking up stray trash and debris
- Be a gracious host by clearing trash from tables or offering refills on coffee/juice
- Anything else that you can imagine or that someone else might imagine!
By the way, you’ll also manage technical operations such as:
- Maintaining food and beverage inventories
- Performing error free work on a consistent basis; creating weekly food orders, replenishing food as necessary throughout the morning service, maintaining clean and welcoming breakfast area, etc.
The Measure of Success: How well you can “WOW” our guests by coming up with everyday solutions that go beyond the expectations of what they need – to “WOW” our guests, you must knock their socks off by being the friendliest, most helpful, and most hospitable human being they have ever encountered in a hotel!
If you are interested and think that you fit the role we have described, please apply and have the following items available upon request:
- Your resume
- A brief paragraph or two about why we should hire you
- Two (2) professional references (name and telephone number)
Fun Fact: Being ServSafe certified is a plus (but not required)!
Thank you!
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $16