What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn and Suites?
The Hampton Inn and Suites in Urbandale is hiring a Front Desk Agent to welcome guests, as well as perform administrative tasks. Front desk agent duties include greeting guests and employees, processing payments, keeping records of guests, answering phones and completing reports. The ideal candidate will demonstrate good communication skills and a friendly attitude. Since you will be working with the public, we expect that you are professional and can handle stressful situations with tact.
Responsibilities:
- Greet guests
- Answer phones
- check in/out guests
- Provide basic and accurate information in-person and via phone/email..
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Urbandale, IA 50322 (Required)
Work Location: In person
Salary : $15 - $16
