What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn by Hilton Spokane?
Front Desk Agent
Join our fun and exciting team at the Hampton Inn by Hilton Spokane Airport! We are looking for an employee to join our front desk team! Amazing benefits and work environment!
Primary functions for a front desk agent, but not limited to;
- Greeting guests at all times
- Perform all check-in and check-out tasks
- Manage phone lines
-Collect guest information and verify method of payment
-Handle cash and credit card transactions accurately
-Provide exceptional customer service
-Take care of guests discrepancies in a professional and timely manner
-Restocking the gift shop
-Maintains front desk and lobby cleanliness
-Provide information of hotel amenities and recommendations of nearby attractions and restaurants
-Communicate with other departments
-Takes the initiative to find things to do during the down time
-Able to stand/walk/bend for extended periods of time, lift items around 25-30lbs
A successful candidate will have great time management skills and the ability to work in a fast paced environment. Must be clean, organized and detail oriented.
Amazing benefits with our hotel:
-Highly discounted employee rates at Hilton brand hotels across the world. Very cheap stays, as low as $40 per night!
-Free Suites: Once you have been here a year, you earn a free suite at our hotel or any of our sister properties in the franchise! You'll earn a free suite every year.
-Length of Service Bonuses & Random Contests: Earn and win great prizes!
While we are a professional business, we offer a fun working environment. We encourage you to have fun with our guests and co-workers. We promote what is called "Hamptonality". Come shine with us! Experience is preferred, but not required. We'll train the right candidate.
Requirements:
-High school diploma or GED
-Valid Driver's License
Job Types: Full-time, Part-time
Pay: $16.66 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $17 - $17