What are the responsibilities and job description for the Night Auditor position at Hampton Inn Odessa Trinity?
Duties to include, but not limited to:
- Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
- Checks guests out of the hotel; processes customer payments according to established policies and procedures.
- Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
- Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
- Books guest reservations or coordinates with reservation center.
- Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank..
- Reconciles point of sale areas of meeting rooms and treat shop and all cash, credit card and related sales activity.
- Reconcile room rates charged.
- Reconcile all revenues to Property Management System.
- Performs night audit functions in Property Management System
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Work Location: In person
Salary : $15 - $17