What are the responsibilities and job description for the Front Desk Receptionist position at Hampton Inn?
Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is crucial in ensuring smooth operations at our front desk, providing exceptional customer service, and supporting administrative tasks. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests as they arrive at the office, ensuring a positive first impression.
- Manage the calendar by scheduling appointments and coordinating meetings for staff members.
- Answer phone calls with professionalism, directing inquiries to the appropriate personnel or departments.
- Maintain an organized filing system for both physical and digital documents.
- Assist with administrative tasks such as data entry, managing office supplies, and preparing reports as needed.
- Utilize Google Suite for document creation, scheduling, and communication purposes.
- Provide support to dental or medical staff by managing patient records and assisting with appointment reminders when necessary.
- Ensure the front desk area is tidy and presentable at all times.
Experience
- Previous experience as a receptionist or in an administrative role is preferred; experience in a dental or medical setting is a plus.
- Strong calendar management skills with the ability to prioritize tasks effectively.
- Proficient in Google Suite applications (Docs, Sheets, Calendar) and general computer literacy.
- Excellent phone etiquette and interpersonal skills to interact with clients and team members professionally.
- Ability to handle confidential information with discretion and maintain privacy standards.
- Experience as a personal assistant or in an office environment will be considered advantageous.
Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play an essential role in enhancing our client experience!
Job Types: Full-time, Part-time
Pay: $17.28 - $18.27 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $18
