What are the responsibilities and job description for the Office Assistant Home Services position at Hands4hire Professional Handymen, Inc.?
We are the best Handyman / Home Improvement company in all of Charlotte. As a service company we are looking for a motivated Office Assistant who understands Exceptional Customer Service and wants to Delight every customer that they talk to. Your job is to be the face of the company over the phone as the CSR - Customer Service Rep so your positive and fun personality has to carry through the phone. This is initially a PART-TIME job requiring approximately 20 hours per week. We hope this job will transition into a Full-Time job by the end of the year.
JOB DUTIES:
- Customer facing / CSR skills.
- Call and email customers to confirm upcoming jobs and estimates.
- Data entry - Type estimate from technicians and send to customers.
- File office paperwork and organize files accordingly.
- There are 3 of us in the office daily so there are many other small items that will need to be accomplished every day.
Requirements:
- The job hours are 3 days a week, 6 hours per day.
- Very organized. Attention to detail to ensure files are organize correctly.
- Strong, happy and positive phone presence – The ability to communicate well and listen on the phone.
- Computer skills – word, excel, etc. QuickBooks a plus. Proficient at typing.
- Data entry and invoice preparation.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 16 – 20 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 3 years (Required)
- Administrative experience: 3 years (Required)
Work Location: In person
Salary : $17 - $20
