What are the responsibilities and job description for the Staffing Coordinator position at Happy to Help Caregiving?
The Staffing Coordinator will report to and collaborate closely with the Recruiting Manager, Assistant Operating Director, and Operating Director, focusing on scheduling, administrative tasks, and operational support. This role includes shared on-call responsibilities with opportunities for advancement within our growing company. You will work in an office with a beautiful view of downtown Pocatello. Join our locally owned and operated team that prioritizes open communication, quality scheduling, and supportive teamwork! We want to succeed with you and win together as a team! We win together!
Roles and Responsibilities:
- Manage incoming calls from prospective and current clients.
- Build and maintain quality schedules for caregivers to ensure effective and efficient service delivery.
- Coordinate client and caregiver schedules using company software.
- Maintain regular and clear communication with clients and caregivers to ensure satisfaction and address any issues promptly.
- Track and verify caregiver hours accurately.
- Be available for on-call duties. The current structure is a weekly on-call rotation every 3 weeks. You are not responsible for covering shifts physically but rather rerouting on-call caregivers and problem solving call-outs and emergencies outside of office hours.
- Conduct interviews and hire candidates, both virtually and in person (as needed to support the Recruiting Manager)
- Provide administrative and operational support to the Recruiting Manager, Assistant Operating Director, and Operating Director.
Education Requirements and Required Skills:
- Strong interpersonal skills.
- Experience in home care or staffing preferred but not required.
- Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.
- Proficiency in Google platforms, Word, Sheets, etc.
- Detail-oriented with exceptional organizational and time management abilities.
- Ability to multitask efficiently in a fast-paced environment.
- Proven ability to build high-quality schedules and communicate effectively with all team members.
- Willingness to share after-hours on-call responsibilities with the Recruiting Manager, Assistant Operating Director, and Operating Director.
- Strong ethical standards.
- Successful completion of required background checks.
- High school diploma or equivalent.
Physical Requirements:
- Extended periods of desk work involving computer use. We provide a standing desk and promote a healthy team culture. We also have under the desk treadmills if you want to move while working!
Additional Benefits:
- Opportunities for career advancement and professional growth.
- Supportive work environment committed to continuous improvement and company success.
Job Type: Full-time
Pay: $40,000.00 per year
Schedule:
- 8:00am-4:30pm, Monday to Friday
Experience:
- Recruiting: 1 year (Preferred)
- Schedule management: 1 year (Preferred)
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Work Location: In person
Salary : $40,000
