What are the responsibilities and job description for the Staffing Manager position at Happy to Help Caregiving?
Roles and Responsibilities:
- Manage incoming calls from prospective and current clients.
- Build and maintain quality schedules for caregivers to ensure effective and efficient service delivery.
- Coordinate client and caregiver schedules using company software.
- Maintain regular and clear communication with clients and caregivers to ensure satisfaction and address any issues promptly.
- Track and verify caregiver hours accurately.
- Be available for on-call duties as needed. The current structure is a weekly on call rotation every 3 weeks. You are not responsible for covering shifts physcially but rather rerouting on-call caregivers and problem solving call-outs and emergencies.
- Conduct interviews and hire candidates, both virtually and in person (as needed to support the Recruiting Manager)
- Provide administrative and operational support to the Recruiting Manager, Assistant Operating Director, and Operating Director.
Education Requirements and Required Skills:
- Strong interpersonal skills.
- Experience in home care or staffing preferred but not required.
- Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.
- Proficiency in Google platforms, Word, Sheets, and social media platforms.
- Detail-oriented with exceptional organizational and time management abilities.
- Ability to multitask efficiently in a fast-paced environment.
- Proven ability to build high-quality schedules and communicate effectively with all team members.
- Willingness to share after-hours on-call responsibilities with the Recruiting Manager, Assistant Operating Director, and Operating Director.
- Strong ethical standards.
- Successful completion of required background checks.
- High school diploma or equivalent.
Physical Requirements:
- Extended periods of desk work involving computer use. We provide a standing desk and promote a healthy team culture. We also have under the desk treadmills if you want to move while working!
Additional Benefits:
- Opportunities for career advancement and professional growth.
- Supportive work environment committed to continuous improvement and company success.
Job Type: Full-time
Pay: $40,000.00 per year
Schedule:
- 8-hour shift, Monday to Friday
Experience:
- Recruiting: 1 year (Preferred)
- Schedule management: 1 year (Preferred)
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Work Location: In person
Salary : $40,000
