Human Resources Specialist FC - FC02

Summary: Works with the Human Resources Manager (HRM) and the Director of Associate Relations in the implementation, planning, direction, and communications of Human Resource activities in assigned area. Ensures that associate issues and concerns are addressed in a timely and appropriate manner. Monitors treatment of associates for fairness, firmness, and consistency. Responsible for the external recruitment, screening, and presenting of qualified candidates to Senior Transportation Manager, Transportation Manager and Transportation Supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Advises Regional Vice President, District Manager, Human Resources Manager/Director of issues and concerns.

Works with assigned warehouse/spoke as their assigned Human Resource Specialist (HRS). Works with the Human Resources group daily to assist with associate issues; assesses issue; does preliminary research; networks with other H.R. Specialists regarding appropriate process to address issues. Informs and seeks guidance as necessary from Director of Associate Relations, Service Excellence and Front-End Operations or VP of HR. Participates in professional HR organizations.

Works with others to maintain a union free environment and to ensure HR best practices are implemented and maintained. Provides management with an assessment of the HR environment as requested.

Prepares and delivers presentations to management, legal counsel and/or governmental officials regarding HR policies and practices as they relate to assigned area.

Monitors labor relations throughout the region. Advises management on matters related to labor relations. Provides management training on Positive Associate Relations (PAR). Identifies trends and issues. Works with HR management in implementation of response as appropriate.

Meets with Human Resource Manager/Director, other Human Resource Specialists, and Corporate Associate Relations on a regular basis to assist with issues as needed.

Assists management in the disciplinary process, including documentation, action plan, terminations and resolving associate relation issues using the “support-advise-counsel approach.”

Represents Harris Teeter at personnel-related hearings and investigations.

Serves as the primary area contact with legal firms, EEOC and Labor Relations matters.

Analyzes statistical data and reports to identify and determine causes of personnel problems and develops recommendations for improvement. Analyzes trends in turnover, hiring, promotions, separations, and grievances to determine support or action required adjusting unfavorable trends. Reviews and records data to identify patterns and trends; makes recommendations.

Attends workshops to enhance knowledge of employment practices, laws, labor relations, and other HR competencies.

Conducts associate relations-related training.

Member of Human Resources Special Response Team. Coordinates activities as required.

Performs special assignments and projects in a thorough and timely manner.

Meets Company established attendance policy and performs the essential job functions during scheduled hours and extended work hours when the demand requires.

Works with management and supervisors to identify key personnel needs, job specifications, job duties, qualifications, and skills.

Utilize Internet online recruiting sources and internal company processes to identify and recruit candidates. Check applicant tracking system for previous candidate application or employment.

Adheres to recruiting budget

Seeks new methods of attracting talent to the company that is more cost effective.

Work with recruitment programs to attract applicants and fill specific job openings.

Develops and maintains network of contacts to help identify and source qualified candidates.
Initiates contact with possibly qualified candidates for specific job openings.

Reviews applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements, and to provide information about the organization and position.

Screens and refers candidates for additional interviews with others in organization.

Schedules and participates in hiring events, job fairs and career days.

Develops and maintains contacts with schools, alumni groups, and other public organizations to find and attract applicants.

Conducts presentations at schools, organizations, and job fairs regarding the company career opportunities.

Provides information to applicants regarding application process, employment policies, company culture, and open positions.

Instructs applicants on completing employment application process through applicant tracking system, reviews applications for completeness, and may obtain additional information from applicants such as work experience, education, training, skills, and references.

Acknowledges applications and notifies applicants of job opening status.

Arranges interview appointments between interviewers and applicants.

Assist with making offers on the behalf of hiring managers, to include electronic offers in Taleo and completing the necessary pre-employment testing.

Explain Harris Teeter’s bounty program for referring candidates.

Provide weekly reports to Human Resource Manager on placement and status of candidates.

Meets Company established attendance policy and performs the essential job functions during scheduled hours and extended work hours when the demand requires.

Competency:
To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Uses intuition and experience to complement data; Designs workflows and procedures Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Design - Generates creative solutions; Applies design principles; Demonstrates attention to detail. Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

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Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management – Develops/Coordinate project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Team Work - Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Change Management - Develops workable implementation plans; Communicates changes effectively; Monitors transition and evaluates results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Able to change work schedule to accommodate operational needs

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Generates suggestions for improving work; Develops innovative approaches and ideas.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Quantity - Meets productivity standards; Completes work in timely manner.
Safety and Security - Observes safety and security procedures.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience in Human Resources and/or recruiting.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; Human Resource systems; Database software and Contact Management systems and Taleo.

Certificates and Licenses:
No certifications needed

Other Qualifications: Position will be exposed to highly confidential information and must be able to perform work while maintaining confidentiality. Meets or Exceeds Expectations on most recent performance evaluation and specifically in the Leadership components. Must be people-oriented and possess a customer service personality. Self-starter, strong organizational skills, ability to manage others, and effective training and facilitation skills. Must have effective communication skills (verbal and written) with all levels of associates and customers.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must be willing to travel with consecutive overnight stays. The associate must be willing and able to frequently work for long periods of time which could exceed an eight-hour shift. The associate must be available and willing to work weekends and holidays as necessary.

While performing the duties of this job, the associate is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather); extreme heat (non-weather) and risk of electrical shock.

The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

Job Type: Full-time

Pay: $64,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Springfield, Va 22150: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Leadership: 1 year (Preferred)

Work Location: In person

Salary : $64,000 - $85,000