What are the responsibilities and job description for the Janitorial Project Manager - Commercial Buildings -32056 position at Harvard Services Group, Inc?
Position Objective
Company Overview:
The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.
Job Summary:
The Janitorial Project Manager will oversee and manage all aspects of janitorial operations, ensuring they are completed on time, within budget, and to the highest quality standards. This role requires strong leadership and a deep understanding of janitorial services. The successful candidate will interface with client management and maintenance staff to coordinate and execute cleaning projects, ensuring all quality control expectations and compliance requirements are met. This role is crucial in maintaining high cleanliness, safety, and customer satisfaction.
Essential Duties and Responsibilities
- Interface with client management and maintenance staff to coordinate and execute janitorial operations
- Responsible for P&L activities
- Provide leadership to develop new customers and maintain existing customer base
- Travel and manage all aspects in the assigned area/territory
- Perform inspections to monitor and ensure the cleaning quality control expectations are met
- Manage schedules to ensure contract compliance
- Review employee performance and ability to execute constructive discipline process
- Maintain payroll records
- Maintain all compliance and safety regulations
- Train, mentor, and support janitorial staff to develop their skills and ensure high performance.
- Managing expenditures such as labor and supplies to ensure they are in line with the budget
- Take on additional projects as assigned, demonstrating flexibility and a proactive approach to addressing evolving janitorial operational needs.
Knowledge and Skill Requirements
- 3-5 years managing janitorial operations
- Experience with client management, including building strong relationships, addressing client needs, and ensuring customer satisfaction.
- Flexibility with hours and schedule
- Technical knowledge of all aspects of janitorial service delivery
- Proficiency in Microsoft Suite
- Demonstrated ability to lead people and get results through others
- Ability to perform short and long-range planning
- Excellent interpersonal and communication skills (written and verbal)
- Possess a valid driver’s license with a clean record
- Bilingual (Spanish and English) highly preferred
Compensation
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
