What are the responsibilities and job description for the Sales Support Analyst position at Harvest Group?
Named one of Entrepreneur Magazine’s 2018 Top Company Cultures, Forbes 2019 Small Giants and Inc 5000's Best Places to Work, Harvest Group is the trusted omni-channel partner for CPG brands looking to grow their business at strategic, omni-channel retailers.
Our multi-functional team of retail experts leverages first class systems and technology to fight for clients along every step of the retail journey. With the industry currently split into traditional brick and mortar brokerages and eCommerce only tech companies, we are proud to provide a rare omni-channel solution for companies at all life stages. From Shark Tank funded start-ups to Top 50 CPG companies and everyone in between, we help our clients put more products in guest baskets, both in store and online.
At Harvest Group, we are Mission and Vision driven and Values led. Our culture is at the heart of everything we do. We prioritize our values in every area of our business— in our people, relationships, processes, and ultimately how we serve our clients. Core capabilities include Headquarter Representation/Account Management, eCommerce, Replenishment, Line Review Planning/Prep, Analytics, Strategic Planning, Category Management
http://www.harvestgroup.com
Our Vision is to transform people and business around the world through remarkable growth.
Our Mission is to glorify God by serving our clients and each other with a passion for growth.
We Apply Our Values In All We Do. The members of Harvest Group live out our values intentionally in our approach to business and the interpersonal connections that come with it.
Integrity - Doing what is right in all things
Relationship - Pursuing depth, trust & collaboration
Excellence - Delivering extraordinary performance & results with humility
Journey - Embracing our past & planning our future with faith
Legacy - Leaving a positive & everlasting impact
Sales Support Analyst- Amazon Overview
The Sales Support Analyst acts to support the day-to-day execution of a brand’s Amazon strategy. They will work closely with the Amazon Account manager to dive into the daily operations of Amazon Seller and Vendor Central, including case and listing management, reporting, chargeback management, and other systems. The Sales Support Analyst will also provide support in ad hoc analysis of the business, 3rd party tools, and any special projects that come from the brand.
Responsibilities
- Understand the client and company strategy with Amazon’s direction and goals.
- Ensure daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence.
- Oversee and manage the current product listings, as well as new listing creation
- Open, track, and respond to cases regarding errors or other communications with Amazon
- Chargeback tracking and dispute management
- FBA inventory shipment creation and tracking
- Reporting and analytical support
- Assist Account Manager with ad-hoc requests
Requirements
- 1-2 years of experience in eCommerce ecosystem.
- Extremely curious, with a high capacity to learn.
- Ability to solve problems proactively and creatively, as an individual and with a team.
- Experience compiling and leveraging data into actionable insights.
- Must be detail oriented and able to juggle multiple projects in a fast-paced environment.
- Excellent written & verbal communication skills.
- Strong Word, Excel, and PowerPoint skills.
Benefits
We offer a competitive base salary performance bonus compensation and an unrivaled total benefits package.
Harvest Group is a truly great place to work with a nationally recognized culture and a remarkable growth story that is only getting stronger. That's why we need YOU!
Job Type: Full-time
