What are the responsibilities and job description for the Healthcare Reception Coordinator position at Hawaii Natural Medicine?
Overview
We are seeking a personable, highly organized and proactive medical/healthcare receptionist to oversee our office operations and ensure a smooth and enjoyable workflow between staff and clients. The ideal candidate will possess a keen eye for detail, and the ability to manage multiple tasks efficiently. This role is crucial in maintaining an effective office environment, supporting team members, and enhancing overall productivity. Any experience in alternative healthcare including with naturopathic or acupuncture offices is welcome.
Duties
- Open, maintain, and close the office.
- Greet and check in/out patients.
- Assist staff members as necessary with medical reception duties.
- Ensure payments are processed and package patients have correct invoices.
- Regularly check emails and text messages (SAS, Weave), upload faxes, and handle appointment requests.
- Oversee schedule management, including coordinating meetings, appointments.
- Maintain professional phone etiquette while handling incoming calls, text messages, emails, and inquiries.
- Water plants as necessary.
- Foster a positive team environment.
Qualifications
- Medical reception knowledge (preferred)
- Knowledge and familiarity with online EHR systems (preferred)
- Strong organizational skills with the ability to prioritize and multitask efficiently.
- Excellent communication skills, both verbal and written.
- Proficient in office software applications (e.g., Microsoft Office Suite, Google Suite).
- Strong autonomy and problem-solving skills with attention to detail.
- Flexibility to adapt to changing priorities in a fast-paced environment while staying thorough in completion of tasks.
This position is essential for driving operational excellence within our organization, making it an exciting opportunity for candidates looking to contribute positively to our team.
Job Type: Part-time
Pay: $19.00 - $25.00 per hour
Expected hours: 8 – 16 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Ability to Relocate:
- Honolulu, HI 96813: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $25