What are the responsibilities and job description for the Operations Perf Mgmt consultant position at HCSC?
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
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This position is responsible for the planning, design, enforcement of Enterprise Business Resiliency, including Crisis Management and Business Continuity Planning and event management. It also requires strong Governance, Risk and Compliance (GRC) policies, standards and procedures which safeguard the integrity of enterprise systems, files and data elements; maintaining knowledge of changing technologies, and providing recommendations for adaptation of new processes or policies; collaborating with and feeds operational risk information into the Enterprise Risk Management program. This role provides operational oversight of the shared services practices for Business Resiliency as well as policy / audits / controls / metrics by ensuring quality content, identifying issues and opportunities for improvement to Leadership / Management.
JOB REQUIREMENTS :
- Bachelor's degree and 5 years of experience with a broad range of exposure to systems analysis, application development, database design and administration or 9 years of experience with a broad range of exposure to systems analysis, application development, database design and administration
- Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics)
- Experience in GRC solution.
- Experience with compliance-based tools and processes for standardization, centralization and automation (e.g. policies, audits, controls, metrics).
- Experience in simplifying and standardizing complex concepts and / or processes
- Business acumen
- Oral & written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences
- Collaborate well with individuals across the business and IT, as well as at all levels of the organization
- Ability to execute, influence, prioritize, and make trade-offs
- Adaptability / ability to manage / lead change
- Consultative problem-solving / analytical thinking
- Data analytics, visualization and modelling
- Experience with related data tools
- A track record of business process improvement and leading change.
- Proven leadership and team motivation skills.
- Experience in scheduling and forecasting.
- Experience in managing cross-team projects to completion.
- Interpersonal skills, teamwork, and collaboration.
- Time management / prioritization.
- Problem solving / analytical skills
- Work Independently, with guidance in only the most complex situations
- Understand IT / IS / Business concepts and how to articulate those in terms of risk.
- Interprets internal or external business issues and concepts and can translate those into concepts that must be addressed via policy.
- Understand key IT / IS laws and regulations, such as the Health Insurance Portability and Accountability Act, as well as governance and compliance frameworks (e.g. NIST, COBIT, ITIL, HITRUST).
- Experience with audit and compliance controls. This could include previous IT auditing experience and / or technical controls implementation, as well as the ability to respond appropriately to audit and assessment findings.
- Initiate and invoke creativity to solve complex problems; takes an “outside –in” perspective to identify innovative solutions
- May lead functional teams or projects.
PREFERRED JOB REQUIREMENTS :
Compensation : $82,700.00 - $149,300.00
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement :
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
To learn more about available benefits, please click https : / / careers.hcsc.com / totalrewards
Salary : $82,700 - $149,300
