POSITION SUMMARY : The Regional Director of Operations is responsible for providing regional oversight, leadership, management, and administration of skilled nursing, assisted living, and independent living communities both owned and managed by Health Dimensions Group (HDG).
ESSENTIAL ACCOUNTABILITIES :
- Responsible for Leadership Management = Accountability of the Executive Directors under the Operating System (EOS) model, ensuring standardization, knowledge, and growth of
this team.
Provides leadership in support of the company's core values, as well as the development ofeffective community leadership and collaborative relationships with the corporate office.
Maintains a corporate culture of accountability, teamwork, trust, communication, enthusiasmand collaboration.
Visits HDG's managed communities (MCs) on a routine basis.Implement strategies to achieve goals as established in the annual operating plan.Develops, implements, and monitors the annual operating budget within company fiscal
guidelines.
Assures adherence to corporate financial policies / procedures to achieve positive operatingmargins.
Takes part in the Board meetings of managed communities as needed.Provides financial analysis and a summary of performance to the Executive Vice President of Operations on a regular and trended basis.In partnership with the Operations Leadership Team (OLT), provides direction for successfuloperations to include, but not be limited to :
Census / revenue management
Expense managementSales and marketing managementSafety managementClinical managementRegulatory managementPeople and Labor ManagementMaintains current knowledge of projected trends in senior service areas.Ensures appropriate planning, development, and implementation of new and existing services to meet market needs.Identifies and evaluates opportunities for program growth / acquisition consistent with strategic goals.Develops and oversees business plan implementation for new initiatives.Maintains current knowledge of, and assures implementation of all rules, regulations, and standards governing accreditation, licensing, and service provisions.Designs and ensures implementation of policies and systems to minimize corporate liability.Participates in the performance management program.Assures corrective action for operational, fiscal or personnel performance falling below the established quality and efficiency standards.Develops and coordinates systems for inter-relationships and interdependence of assigned communities.Develops and maintains professional relationships and memberships as appropriate for advancing service areas.Performs other tasks as assigned.REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND EXPERIENCE :
Knowledge :A strong understanding of operational systems and proactive approaches from a corporate perspective, as well as a solid understanding of how this translates to the local level.
Excellent oral, written and interpersonal communications skills, with the ability to bring individuals together and function as a positive and effective mentor.Skills :Outstanding business acumen with excellent analytical skills in addition to financial, operational, and strategic marketing capabilities, including the ability to recognize and act upon opportunities for revenue enhancement and cost containment.
Computer proficiency in Microsoft Office.Strong leadership skills and the ability to effectively coach, motivate, and develop others.Abilities :Demonstrated ability to think strategically and work proactively in the creation and management of operational solutions resulting in organizational success.
Ability to act as a facilitator, consensus builder, and collaborator and to work effectively across various disciplines with a broad range of constituents.Ability to visualize and analyze problems and find solutions that are compatible with the values of the organization.Ability to develop innovative win-win business solutions to financial and operational challenges.Ability to develop and maintain positive working relationships with clients, employees, and contractors.Ability to view the business from the bigger picture perspective.Ability to work well under pressure, manage multiple projects simultaneously, and meet deadlines.Ability to work independently, as well as with others in a deadline-driven environment.Ability to maintain confidential information.Ability to travel 80%; travel includes both day and overnight travel.Ability to select a course of action and consider appropriate variables and possible risks.Ability to develop and maintain positive working relationships with corporate HDG management and employees.Experience :Bachelor's degree in healthcare, business, or related field.
Previous multi-community management experience.5 years of experience in leadership roles within a combination of SNF, assisted living, and / or senior housing communities.HDG Benefits include :
401(k) Retirement SavingsPaid Time Off and Volunteer Time Off (VTO)Medical CoverageHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Dental CoverageVision CoverageLife Insurance PlansFlexible Work SchedulesSame Day PayOpportunities to Work RemotelyMaternity and Paternity LeaveProfessional DevelopmentTuition ReimbursementDream It, Do It ProgramPaid Disability LeaveLong-Term Disability (LTD)Pet InsurancePet Adoption AssistanceMany More Supplemental Benefits
