What are the responsibilities and job description for the Customer Experience Manager position at Head Over Heels?
Job Description
Job Description
Benefits :
- Tuition Discounts
- Aflac & Life insurance
- Holiday Pay
- Sick and Earned Time Off
- Medical Insurance
- Opportunity for advancement
- Training & development
Location : This position requires the ability to drive to each of our four locations in Parlin, East Brunswick, Middletown and Shrewsbury
About Us
At HOH, we are dedicated to delivering exceptional customer experiences while fostering a positive and supportive workplace. We believe that strong leadership and a people-first mindset create outstanding service for both our customers and our team.
Job Overview
We are looking for a Customer Experience Manager with a strong hospitality and customer service background. This role requires an outgoing personality , exceptional leadership skills , and the ability to motivate and inspire a dynamic team. The ideal candidate is passionate about creating a seamless customer experience , enhancing operational efficiency , and developing team members to reach their full potential.
Responsibilities :
Qualifications :
Why Join Us?
If you are a proactive, detail-oriented leader who thrives on delivering outstanding customer experiences and fostering a positive, motivated team culture , wed love to meet you!