What are the responsibilities and job description for the Customer Service Sales Executive position at Heads and Tales?
Customer Service and Sales Specialist
Company Overview:
Join Heads and Tails, a customer-centric and innovative marketing company dedicated to providing exceptional services and fostering meaningful customer relationships. We are currently seeking a motivated and personable Customer Service and Sales Specialist to join our dynamic team. If you are passionate about delivering outstanding customer experiences and have a flair for sales, we want you on board!
Customer Service and Sales Specialist
Location: Fort Lauderdale
Responsibilities:
- Respond promptly and professionally to customer inquiries.
- Provide accurate information about our products and services.
- Address and resolve customer concerns, ensuring a positive and satisfactory experience.
- Effectively communicate our products' features and benefits to potential customers.
- Meet and exceed sales targets through proactive selling and relationship-building.
- Process customer orders accurately and efficiently.
- Collaborate with the logistics team to track and update customers on the status of their orders.
- Investigate and resolve customer complaints or issues, working closely with other departments when necessary.
- Document and report recurring issues for continuous improvement.
Stay informed about product updates, industry trends, and market competition to effectively communicate with customers.
Qualifications:
- Eagerness to gain experience in customer service and sales roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-centric mindset.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Benefits:
- Competitive pay with performance-based incentives.
- Comprehensive health, dental, and vision insurance plans.
- Opportunities for professional development and career advancement.
- Collaborative and inclusive work environment.
How to Apply: To apply, please submit your resume via really.
Customer Service and Sales Specialist
Job Type: Full-time
Pay: $43,000.00 - $47,000.00 per year
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $43,000 - $47,000
