Front Desk Receptionist

We would like to invite you into our growing team of medical professionals and support personnel at HealPrecisely!

Are you someone who likes a fast-paced yet fun atmosphere with positive energy and a supportive team? Are you tired of the same-old-same-old … and do you want something to believe in with other staff that are NICE to you that you can trust?

Your experience, expertise and personality deserve to be recognized and appreciated for how great you truly are!

Working at Heal Precisely means that you are making a tremendous difference in patients’ lives.

• We identify medical treatments that are established, FDA-approved, and effective.
• We identify patient populations that are negatively impacted by chronic medical conditions and systematically underserved.
• We offer seamless access to proven, effective treatments which can be delivered by our on- and off-site medical teams.
• Our focus is to pair highly effective medical advances with the most needlessly suffering patient populations.

The hours of operation for our clinic are:

• 8 AM-5 PM Monday – Friday (These are the hours that most staff is expected to be present and/or working, split between part time and full timers).
• We break for lunch from 12-1. (There may be additional hours or meetings required for planning and education, but we also believe in having a life, too!)

Some of the benefits of full time include:

• Matching “out-of-pocket” costs for health care benefits at 50% for you. (This includes full health insurance, vision, dental, and life insurance through either United Health Care or Blue Cross Blue Shield.)
• 401k matching up to 6% of half of your salary after your first 90 days.

Additionally, we have a great family environment and rewards for excellent performance. Our management team has an open door policy for you to help us improve and make suggestions to create a better workplace and even more precise patient care.

Here is an outline of the responsibilities you may be tasked with:

• Greet and assist patients, visitors, and staff in a friendly and professional manner at the front desk.
• Manage appointment scheduling, ensuring accuracy and efficiency.
• Answer and direct incoming calls to the appropriate department or individual.
• Field calls generated from our physical mail marketing material, providing information and assistance to potential patients.
• Assist in bringing patients into our service by effectively communicating the benefits of our wound care solutions.
• Coordinate care services between patients, their families, medical facilities, and insurance providers.
• Serve as a liaison between different departments within the company, facilitating smooth communication and collaboration.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Uphold confidentiality and sensitivity when handling patient information.
• Provide support to management and executives as needed.

You shall also POSSESS THE FOLLOWING QUALIFICATIONS:

• High school diploma or equivalent; additional education or certifications in healthcare administration or related field preferred.
• Proven experience in a front desk receptionist or customer service role, preferably in a medical or healthcare setting.
• Strong ability to execute work in a diverse, equitable, and inclusive environment.
• Strong interpersonal skills with the ability to communicate effectively with diverse individuals, including patients, families, staff, and management.
• Proficiency with a multitude of softwares
• Ability to maneuver in EMR systems
• Strong verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• Excellent judgment is essential.
• A positive attitude and willingness to contribute to a collaborative team environment.
• Ability to switch gears at a moment’s notice.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $22