What are the responsibilities and job description for the Performance Improvement Specialist position at Health and Welfare Council of Long Island?
Job Title: Performance Improvement Specialist
About Us: The Health and Welfare Council of Long Island (HWCLI) is a private, not-for-profit organization that serves as the umbrella for public and non-profit agencies serving Long Island's vulnerable individuals and families. We are committed to improving health equity, access, and quality of care across Long Island.
Job Summary: We seek an experienced, energetic, and socially conscious individual to support our mission by providing client-centered Quality Improvement support. This role is responsible for ensuring successful participation and performance of participating network organizations through outcome monitoring and targeted technical assistance provision.
Main Responsibilities:
Required Qualifications and Experience:
Benefits:
About Us: The Health and Welfare Council of Long Island (HWCLI) is a private, not-for-profit organization that serves as the umbrella for public and non-profit agencies serving Long Island's vulnerable individuals and families. We are committed to improving health equity, access, and quality of care across Long Island.
Job Summary: We seek an experienced, energetic, and socially conscious individual to support our mission by providing client-centered Quality Improvement support. This role is responsible for ensuring successful participation and performance of participating network organizations through outcome monitoring and targeted technical assistance provision.
Main Responsibilities:
- Analyze and interpret performance data to identify gaps, disparities, and barriers to achieving targets;
- Contribute to the development of routine performance reports for internal and external use, including dashboards, qualitative summaries, quantitative reports, etc.
- Support the development of qualitative and quantitative metrics and targets for all aspects of HEALI work;
- Identify the need for Quality Improvement materials and tools, develop and deploy, and connect partners to appropriate resources and stakeholders;
- Provide technical assistance to all onboarded network partners through ongoing assessment and evaluation, training, policy and procedure optimization, and implementation strategy;
- Serve as a regional expert of health-related social need screenings, navigation, and service delivery functions and provide in-person and virtual technical assistance support to optimize service integration and delivery across a network of community-based organizations;
- Collaborate closely with Unite Us support team to develop appropriate recommendations for system and workflow enhancements;
- Work closely with Navigators to gather input on screening and navigation performance;
Required Qualifications and Experience:
- Bachelor's degree required;
- Valid NYS driver's license and the ability to travel locally in Long Island as needed for in-person meetings;
- 1-3 years of project management, capacity building, technical assistance, or quality improvement experience preferred;
- Experience working with Unite Us platform or similar referral and care management tools strongly preferred;
- Prior experience in issues related to healthcare; social services; health equity, access, and quality; population health (or some subset/combination of these) preferred.
Benefits:
- Salary range: $60,000-$65,000/year;
- Employer-paid health insurance for single individuals;
- Retirement plan with Employer match after 1-year, flexible spending accounts, disability insurance, paid time-off;
- Hybrid work environment, ability to travel to office and local partners required;
- Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity;
Salary : $60,000 - $65,000
